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Thunderbird will not download attachments

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I have been sent emails with JPG and PDF files attached. When I open the emails the only attachment is winmail.dat. How do I get TB to show these files. In Tools/options/attachments/ it only show DAT and HTM files.

Can anyone help?

Arthur

I have been sent emails with JPG and PDF files attached. When I open the emails the only attachment is winmail.dat. How do I get TB to show these files. In Tools/options/attachments/ it only show DAT and HTM files. Can anyone help? Arthur

Chosen solution

Hi Arthur, Could you try the solutions in the following article, and see if any of them help: What is the winmail.dat attachment?

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Chosen Solution

Hi Arthur, Could you try the solutions in the following article, and see if any of them help: What is the winmail.dat attachment?