X
Tap here to go to the mobile version of the site.

Support Forum

Add-Ons still disabled. When is the update??Firefox has an add-ons disabled issue since May 5th. I get a message ..."items" have been disabled.

Posted

I have Windows XP. Everything worked just fine with my computer and Firefox before this issue on May 5th!

I have Windows XP. Everything worked just fine with my computer and Firefox before this issue on May 5th!
Quote

Additional System Details

Installed Plug-ins

  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 32.0 r0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.9.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.9.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Adblock Plus - free ad blocker 3.5.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • Avast Online Security 19.1.212 (wrc@avast.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: RADEON X300 SE 128MB HyperMemory
  • adapterDescription2:
  • adapterDeviceID: 0x5b60
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06021002
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: winmm
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.56.1.15']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 8-3-2005
  • driverDate2:
  • driverVersion: 8.162.0.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_AMD1', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_AMD1', u'type': u'env'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.56.1.15']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

Hi Alquestion, as you probably have read, every version of Firefox needs a new certificate before they can verify extension signatures, which is necessary to re-enable most installed ones and install most new ones.

To address all versions, here's my understanding of the status of fixes:

  • Firefox 66 - fixed in 66.0.5
    • If you already installed this update and it's not working for you, please let us know
  • Firefox 61-65 - you can use the hotfix from this past weekend that is distributed via a study
    • If you already installed this update and it's not working for you, please let us know
    • I read the hotfix may be posted on an official channel for direct installation so that you do not need to use the study feature, but I don't know when that would happen
  • Firefox 60 Extended Support Release - fixed in 60.6.3esr
    • If you already installed this update and it's not working for you, please let us know
  • Firefox 52-60 - a hotfix in the form of a legacy extension has been written and is in pre-release testing
  • Firefox 51 and earlier - nothing is being tested on these versions, but you might be able to use the legacy extension once it is available
Hi Alquestion, as you probably have read, every version of Firefox needs a new certificate before they can verify extension signatures, which is necessary to re-enable most installed ones and install most new ones. To address all versions, here's my understanding of the status of fixes: * Firefox 66 - fixed in 66.0.5 ** ''If you already installed this update and it's not working for you, please let us know'' * Firefox 61-65 - you can use the hotfix from this past weekend that is distributed via a study ** ''If you already installed this update and it's not working for you, please let us know'' ** ''I read the hotfix may be posted on an official channel for direct installation so that you do not need to use the study feature, but I don't know when that would happen'' * Firefox 60 ''Extended Support Release'' - fixed in 60.6.3esr ** ''If you already installed this update and it's not working for you, please let us know'' * Firefox 52-60 - a hotfix in the form of a legacy extension has been written and is in pre-release testing * Firefox 51 and earlier - nothing is being tested on these versions, but you ''might'' be able to use the legacy extension once it is available
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17466 solutions 157836 answers

The Legacy extension uses "async function inject_intermediate()" and thus will only work in Firefox 52 and later that support 'async'. In versions before Firefox 52 you will have to install the certificate via other ways (directly importing in the Certificate Manager or run code in the Browser Console).

See these threads about to add the certificate manually:

The Legacy extension uses "async function inject_intermediate()" and thus will only work in Firefox 52 and later that support 'async'. In versions before Firefox 52 you will have to install the certificate via other ways (directly importing in the Certificate Manager or run code in the Browser Console). See these threads about to add the certificate manually: *[/questions/1258208] plugins could not be verified firefox esr 52 *[/questions/1258275] How do I re-enable the add-ons WITHOUT being forced to upgrade
Was this helpful to you?
Quote

Question owner

Thank you all for your responses to my add-ons disabled concern.

For jscher2000 - I have Firefox version 52.9.0, so I am waiting for the version 52-60 Hotfix legacy extension in pre-release testing that you indicated. I am not a technical person on this at all, so I have to wait for the fixes. Do you need to know the specific items disabled?

Thanks!

Al

Thank you all for your responses to my add-ons disabled concern. For jscher2000 - I have Firefox version 52.9.0, so I am waiting for the version 52-60 Hotfix legacy extension in pre-release testing that you indicated. I am not a technical person on this at all, so I have to wait for the fixes. Do you need to know the specific items disabled? Thanks! Al
Was this helpful to you?
Quote
Jeremy Sanders
  • Top 25 Contributor
12 solutions 142 answers

Hello,

We've actually just released this moments ago. Hopefully this will fix your issue.

https://addons.mozilla.org/en-US/firefox/addon/disabled-add-on-fix-52-56/

Hello, We've actually just released this moments ago. Hopefully this will fix your issue. https://addons.mozilla.org/en-US/firefox/addon/disabled-add-on-fix-52-56/
Was this helpful to you?
Quote

Question owner

Jeremy - Hi. Thanks a lot for your message. I enabled the fix-link and 1. AdBlock came on immediately, and 2. I enabled the Avast Internet Security.

The following are still disabled: 1. Microsoft .NET Framework Assistant and 2. RealDownloader. These two were still noted as ..."not verified for use in Firefox and has been disabled." Are these not usable / have another fix / or ?

Thanks a lot,

Al

Jeremy - Hi. Thanks a lot for your message. I enabled the fix-link and 1. AdBlock came on immediately, and 2. I enabled the Avast Internet Security. The following are still disabled: 1. Microsoft .NET Framework Assistant and 2. RealDownloader. These two were still noted as ..."not verified for use in Firefox and has been disabled." Are these not usable / have another fix / or ? Thanks a lot, Al
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

Hi Alquestion, extensions older than Firefox 40-something were never signed, so they do not work in Firefox 40-something or later (I don't remember the exact version).

As far as I know, the old "Microsoft .NET Framework Assistant" extension is obsolete and has no replacement.

"RealDownloader" was discontinued by its author and replaced with something else many years ago: https://support.mozilla.org/questions/1077393. Of course, there are many video downloaders to choose from...

Hi Alquestion, extensions older than Firefox 40-something were never signed, so they do not work in Firefox 40-something or later (I don't remember the exact version). As far as I know, the old "Microsoft .NET Framework Assistant" extension is obsolete and has no replacement. "RealDownloader" was discontinued by its author and replaced with something else many years ago: [https://support.mozilla.org/questions/1077393]. Of course, there are many video downloaders to choose from...
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.