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still seeing old firefox account email when logging in Pocket from a firefox window

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I have changed my primary email to a new email and deleted my old email from my firefox account settings. However, I still see my old firefox account email when logging in Pocket from a firefox window.

I have changed my primary email to a new email and deleted my old email from my firefox account settings. However, I still see my old firefox account email when logging in Pocket from a firefox window.

Modified by soliquid

Chosen solution

Previously, in order to change my Firefox account email I did:

  1. add a secondary email (my new email)
  2. make my new email the primary one
  3. deleted my old email.

Did the same steps on my Pocket account too.

When I tried to connect Firefox with my old email encountered a "Primary account email required for sign-in". It seems the above mentioned steps does not fully changed the email tied to your Firefox account, and that only the primary email can be used to login.

I have since:

  1. revert my Firefox account primary email to my old email
  2. disconnect from my old Firefox account in browser
  3. created a new Firefox account with my new email
  4. connect to with new Firefox account (to sync)
  5. disconnect from my new Firefox account
  6. connect to my old Firefox account and deleted it
  7. connect back with my new Firefox account

Thank you cor-el and McCoy for the help.

* luckily my Pocket articles are still intact

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Question owner

* update It seems to have the same issue when login from a regular window too.

<nowiki>*</nowiki> update It seems to have the same issue when login from a regular window too.

Modified by soliquid

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cor-el
  • Top 10 Contributor
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17108 solutions 154524 answers

In a Private Browsing mode window the disk cache isn't used and a separate cookie jar is used, so it is possible that this is a problem with the cookies and that a new cookie is created that doesn't know about the change. The Firefox Password Manager also works differently in PB mode. Keep in mind that not all features work properly in PB mode and extensions that use local storage can't access this data in PB mode.

In a Private Browsing mode window the disk cache isn't used and a separate cookie jar is used, so it is possible that this is a problem with the cookies and that a new cookie is created that doesn't know about the change. The Firefox Password Manager also works differently in PB mode. Keep in mind that not all features work properly in PB mode and extensions that use local storage can't access this data in PB mode.
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Question owner

Hi cor-el, After further testing it seems to have the same issue with a regular firefox window too. I have since edit the question to reflect it.

Hi cor-el, After further testing it seems to have the same issue with a regular firefox window too. I have since edit the question to reflect it.
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McCoy
  • Top 10 Contributor
398 solutions 3531 answers

Hi soliquid,

Would you please take a look at this article :

https://help.getpocket.com/article/992-what-is-my-pocket-username-or-email-address

When you scroll all the way down, you'll see how to contact
them .....

Hi soliquid, Would you please take a look at this article : https://help.getpocket.com/article/992-what-is-my-pocket-username-or-email-address When you scroll all the way down, you'll see how to contact <BR>them .....
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Question owner

Hi McCoy,

I have contacted Pocket before posting over here. They have suggested that according to the screenshot it has something to do with my Firefox account, and I do login Pocket using my Firefox account.

Hi McCoy, I have contacted Pocket before posting over here. They have suggested that according to the screenshot it has something to do with my Firefox account, and I do login Pocket using my Firefox account.
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McCoy
  • Top 10 Contributor
398 solutions 3531 answers

Helpful Reply

Hi again soliquid,

I found this :

https://help.getpocket.com/article/936-i-already-use-pocket-for-firefox-whate28099s-changed

And when I scroll down I see :

"Do I need to connect my Firefox Account with Pocket to log in?

Nope! You can continue logging into Pocket using the same credentials that you’ve used in the past. However, if you’d like to start using the Log in with Firefox button, that’s OK too. Just make sure that your Firefox Account email address is listed and confirmed on your Pocket Email Accounts page. "

Does that help  ?

Hi again soliquid, I found this : https://help.getpocket.com/article/936-i-already-use-pocket-for-firefox-whate28099s-changed And when I scroll down I see : "''Do I need to connect my Firefox Account with Pocket to log in? Nope! You can continue logging into Pocket using the same credentials that you’ve used in the past. However, if you’d like to start using the Log in with Firefox button, that’s OK too. Just make sure that your Firefox Account email address is listed and confirmed on your Pocket Email Accounts page.'' " Does that help ?
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Chosen Solution

Previously, in order to change my Firefox account email I did:

  1. add a secondary email (my new email)
  2. make my new email the primary one
  3. deleted my old email.

Did the same steps on my Pocket account too.

When I tried to connect Firefox with my old email encountered a "Primary account email required for sign-in". It seems the above mentioned steps does not fully changed the email tied to your Firefox account, and that only the primary email can be used to login.

I have since:

  1. revert my Firefox account primary email to my old email
  2. disconnect from my old Firefox account in browser
  3. created a new Firefox account with my new email
  4. connect to with new Firefox account (to sync)
  5. disconnect from my new Firefox account
  6. connect to my old Firefox account and deleted it
  7. connect back with my new Firefox account

Thank you cor-el and McCoy for the help.

* luckily my Pocket articles are still intact

Previously, in order to change my Firefox account email I did: # add a secondary email (my new email) # make my new email the primary one # deleted my old email. Did the same steps on my Pocket account too. When I tried to connect Firefox with my old email encountered a "Primary account email required for sign-in". It seems the above mentioned steps does not fully changed the email tied to your Firefox account, and that only the primary email can be used to login. I have since: # revert my Firefox account primary email to my old email # disconnect from my old Firefox account in browser # created a new Firefox account with my new email # connect to with new Firefox account (to sync) # disconnect from my new Firefox account # connect to my old Firefox account and deleted it # connect back with my new Firefox account Thank you cor-el and McCoy for the help. <nowiki>*</nowiki> luckily my Pocket articles are still intact
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McCoy
  • Top 10 Contributor
398 solutions 3531 answers

That was a lot of work, but : well done  !

(and thank you for letting is know)

That was a lot of work, but : well done ! (and thank you for letting is know)
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