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After changing pw Firefox does NOT ask to save the new pw & does NOT autofill with new pw even after manually changing pw mgr & restarting my mac. Why?

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Firefox version: 66.0.2 Computer: Mac OS 10.13.6 I just changed my web mail password. The new password was accepted by the web mail site. The old password does NOT work. The new password DOES. I restarted the computer after making the change. When I signed back into my web mail site I had to input my new password. Firefox DID NOT ask to save the new password. (This feature IS turned on in the preferences.) When I signed out of Web mail and signed back in the NEW password was NOT automatically filled in. I went to the password manager and MANUALLY changed the password. I signed out of the web mail site and restarted the computer. When I signed back into the web mail site it STILL AUTOMATICALLY input the OLD password and I had to manually input the new one. I checked the password manager and the NEW password is there with today's date as the last time it was changed. I checked other sites with saved passwords and they still operate as the always have.

Why is this happening? What can I do to get it to ask & populate properly?

Firefox version: 66.0.2 Computer: Mac OS 10.13.6 I just changed my web mail password. The new password was accepted by the web mail site. The old password does NOT work. The new password DOES. I restarted the computer after making the change. When I signed back into my web mail site I had to input my new password. Firefox DID NOT ask to save the new password. (This feature IS turned on in the preferences.) When I signed out of Web mail and signed back in the NEW password was NOT automatically filled in. I went to the password manager and MANUALLY changed the password. I signed out of the web mail site and restarted the computer. When I signed back into the web mail site it STILL AUTOMATICALLY input the OLD password and I had to manually input the new one. I checked the password manager and the NEW password is there with today's date as the last time it was changed. I checked other sites with saved passwords and they still operate as the always have. Why is this happening? What can I do to get it to ask & populate properly?
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17410 solutions 157269 answers

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

See also:

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems: *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Manage Data "Clear the Cache": *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> Cached Web Content: Clear ---- Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History). *https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history *Options/Preferences -> Privacy & Security<br>Firefox will: "Use custom settings for history" *remove checkmark: [ ] "Always use Private Browsing mode" ---- See also: *https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved
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