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How do I get URL/menus to quit opening randomly?

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Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well.

I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked.

Any help with this would be much appreciated!

I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized.

Thank you.

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well. I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked. Any help with this would be much appreciated! I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized. Thank you.
Attached screenshots

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 66.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0
  • Support URL: https://support.mozilla.org/1/firefox/66.0.1/WINNT/en-US/

Extensions

  • Adblock Plus - free ad blocker 3.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • Library Access 2.12.0 ({809ea8a3-a45d-41a2-9cb0-e7c7d7321db5}) (Inactive)
  • Livemarks 1.21 ({c5867acc-54c9-4074-9574-04d8818d53e8}) (Inactive)
  • WOT Web of Trust, Website Reputation Ratings 20180622.0wot ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • crashGuards: []
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  • driverDate: 10-11-2018
  • driverDate2:
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Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4259 solutions 59635 answers

That is odd. Have you tried pressing the <Esc> key?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

That is odd. Have you tried pressing the <Esc> key? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

The first thought in such a case would be a problem with hardware acceleration, but that would show if you started Firefox in Safe Mode and you wrote above that didn't work.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

The first thought in such a case would be a problem with hardware acceleration, but that would show if you started Firefox in Safe Mode and you wrote above that didn't work. *https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10