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Blank screen startup bug since last update.

Posted

Since the last update, Firefox has intermittently started with a blank white page under the upper url line, instead of my default webpage (google). Sometimes it behaves. Usually after the glitch if I call up Firefox again it works correctly. Never had a problem before the last update.

Since the last update, Firefox has intermittently started with a blank white page under the upper url line, instead of my default webpage (google). Sometimes it behaves. Usually after the glitch if I call up Firefox again it works correctly. Never had a problem before the last update.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

FredMcD
  • Top 10 Contributor
4259 solutions 59636 answers

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

It's intermittent but when it happens there is blank white- no dialogue- at all.

It's intermittent but when it happens there is blank white- no dialogue- at all.