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Guitar Center page causing Firefox to completely freeze up

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I need help troubleshooting an issue with a specific page that is causing my Firefox to completely freeze up. I'm able to view the page in Chrome without issue. The page in question is:

https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc

I've tried browsing this page in Firefox Safe Mode but it still freezes.

Firefox 65.0.2 (64-bit) Windows 10 Home 1809

Thanks!

I need help troubleshooting an issue with a specific page that is causing my Firefox to completely freeze up. I'm able to view the page in Chrome without issue. The page in question is: https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc I've tried browsing this page in Firefox Safe Mode but it still freezes. Firefox 65.0.2 (64-bit) Windows 10 Home 1809 Thanks!

Chosen solution

I posted a new question now that I know the issue is a more general one related to geolocation services in Firefox and not page specific. I noticed Firefox v65.0.2 included a bug fix for geolocation services affecting Windows users. It looks like they may have introduced a bug with that bug fix.

Read this answer in context 👍 0

All Replies (5)

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I had no problem with that link.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Okay, so I think I may have narrowed down what is causing the issue. That specific Guitar Center page displays fine if I clear my settings and don't allow the website Location Access. But after I Allow Location Access, Firefox completely freezes up.

Modified by badmotivator

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Anyone have any ideas on why Allowing Location Access would cause this page to completely freeze up Firefox?

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I don't know. Perhaps post that as another question.

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Chosen Solution

I posted a new question now that I know the issue is a more general one related to geolocation services in Firefox and not page specific. I noticed Firefox v65.0.2 included a bug fix for geolocation services affecting Windows users. It looks like they may have introduced a bug with that bug fix.