
Guitar Center page causing Firefox to completely freeze up
I need help troubleshooting an issue with a specific page that is causing my Firefox to completely freeze up. I'm able to view the page in Chrome without issue. The page in question is:
I've tried browsing this page in Firefox Safe Mode but it still freezes.
Firefox 65.0.2 (64-bit) Windows 10 Home 1809
Thanks!
Chosen solution
I posted a new question now that I know the issue is a more general one related to geolocation services in Firefox and not page specific. I noticed Firefox v65.0.2 included a bug fix for geolocation services affecting Windows users. It looks like they may have introduced a bug with that bug fix.
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I had no problem with that link.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Okay, so I think I may have narrowed down what is causing the issue. That specific Guitar Center page displays fine if I clear my settings and don't allow the website Location Access. But after I Allow Location Access, Firefox completely freezes up.
Modified
Anyone have any ideas on why Allowing Location Access would cause this page to completely freeze up Firefox?
I don't know. Perhaps post that as another question.
Chosen Solution
I posted a new question now that I know the issue is a more general one related to geolocation services in Firefox and not page specific. I noticed Firefox v65.0.2 included a bug fix for geolocation services affecting Windows users. It looks like they may have introduced a bug with that bug fix.