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Why do I have do restart Firefox each time, when I start my personal computer?

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I'm a german user, sorry for my bad english. I hope that someone can help me.

Everytime, when I start my personal computer, I do have the same problem:

Firefox is starting and it shows me my (five) websites in his tabs, but they will not be loaded. Instead of loading, one tab shows me to restart all others, after all other tabs are closed. Then Firefox ask me, if I want to restart all my five websites. It's not important, how many tabs I want to load, it's not important, which websites I want to load. The problem is the same.

I did uninstall Firefox (first simply, later with IObit Unistaller removing residual files) and install it after that again. I deleted the cache and all cookies. Nothing changed. The problem is not resolved.

What can I do?

I'm a german user, sorry for my bad english. I hope that someone can help me. Everytime, when I start my personal computer, I do have the same problem: Firefox is starting and it shows me my (five) websites in his tabs, but they will not be loaded. Instead of loading, one tab shows me to restart all others, after all other tabs are closed. Then Firefox ask me, if I want to restart all my five websites. It's not important, how many tabs I want to load, it's not important, which websites I want to load. The problem is the same. I did uninstall Firefox (first simply, later with IObit Unistaller removing residual files) and install it after that again. I deleted the cache and all cookies. Nothing changed. The problem is not resolved. What can I do?
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

FredMcD
  • Top 10 Contributor
4146 solutions 57852 answers

Did you want those 5 websites to load at startup?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Did you want those 5 websites to load at startup? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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Question owner

Thanx a lot!

It's working great again.

Thanx a lot! It's working great again.
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FredMcD
  • Top 10 Contributor
4146 solutions 57852 answers

Is the browser now working properly in normal mode?

Is the browser now working properly in normal mode?
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cor-el
  • Top 10 Contributor
  • Moderator
17266 solutions 156032 answers

You can check if you have a user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


See also:

You can check if you have a <b>user.js</b> file in the Firefox profile folder that sets the <b>browser.sessionstore.resume_session_once</b> pref to true. *http://kb.mozillazine.org/browser.sessionstore.resume_session_once You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox ---- See also: *https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window
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Question owner

Hello FredMcD,

trying to solve this problem, it seems to be working.

But I started my computer severly days later and the browser was not working properly in normal mode.

Only when I start firefox the first time it's not okay, but the second or third or more times later at the same day (when my computer is on) it's all okay. When I shut my computer down and start it again, the problem is coming back.

What can I do else?

Thx for your help.

Hello FredMcD, trying to solve this problem, it seems to be working. But I started my computer severly days later and the browser was not working properly in normal mode. Only when I start firefox the first time it's not okay, but the second or third or more times later at the same day (when my computer is on) it's all okay. When I shut my computer down and start it again, the problem is coming back. What can I do else? Thx for your help.
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FredMcD
  • Top 10 Contributor
4146 solutions 57852 answers

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

A post was flagged as '''Solved Problem.''' If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right.
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Question owner

Thx, I did it.

What can I Do to solve the problem starting Firefox?

Thx, I did it. What can I Do to solve the problem starting Firefox?
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FredMcD
  • Top 10 Contributor
4146 solutions 57852 answers

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.1 February 12, 2019 Many issues have been fixed.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''65.0.1''' February 12, 2019 Many issues have been fixed.
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Question owner

Yes, I did update to the version 65.0.1.

Yes, I did update to the version 65.0.1.
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FredMcD
  • Top 10 Contributor
4146 solutions 57852 answers

Did you try Safe Mode again?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Did you try Safe Mode again? ------------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
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Question owner

Name: Firefox Version: 65.0.1 Build-ID: 20190211233335 Update-Kanal: release User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0 Betriebssystem: Windows_NT 10.0 Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard)) Web-Inhaltsprozesse: 2/4 Unternehmensrichtlinien: Inaktiv Google-Schlüssel: Gefunden Mozilla-Location-Service-Schlüssel: Gefunden Abgesicherter Modus: false

Absturzberichte der letzten 3 Tage


Alle Absturzberichte Firefox-Funktionen --- Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 3.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Erweiterungen -- Name: GfK Internet Version: 16.2.0.65 Aktiviert: true ID: gacela2@nurago.com

Name: iGraal Cashback-Melder Version: 7.1.0.4335 Aktiviert: true ID: {dbac9680-d559-4cd4-9765-059879e8c467}

Sicherheitssoftware


Typ: ESET Security Typ: ESET Security Typ: ESET Firewall

Grafik


Allgemeine Merkmale Compositing: Direct3D 11 (Advanced Layers) Asynchrones Wischen und Zoomen: Mausrad-Eingabe aktiviert; Ziehen der Bildlaufleiste aktiviert; automatischer Bildlauf aktiviert WebGL-1-Treiber: WSI Info: EGL_VENDOR: Google Inc. 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Name: Firefox Version: 65.0.1 Build-ID: 20190211233335 Update-Kanal: release User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0 Betriebssystem: Windows_NT 10.0 Fenster mit mehreren Prozessen: 1/1 (aktiviert (Standard)) Web-Inhaltsprozesse: 2/4 Unternehmensrichtlinien: Inaktiv Google-Schlüssel: Gefunden Mozilla-Location-Service-Schlüssel: Gefunden Abgesicherter Modus: false Absturzberichte der letzten 3 Tage ---------------------------------- Alle Absturzberichte Firefox-Funktionen --- Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org Name: Firefox Screenshots Version: 35.0.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Web Compat Version: 3.0.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org Erweiterungen -- Name: GfK Internet Version: 16.2.0.65 Aktiviert: true ID: gacela2@nurago.com Name: iGraal Cashback-Melder Version: 7.1.0.4335 Aktiviert: true ID: {dbac9680-d559-4cd4-9765-059879e8c467} Sicherheitssoftware ----- Typ: ESET Security Typ: ESET Security Typ: ESET Firewall Grafik ------ Allgemeine Merkmale Compositing: Direct3D 11 (Advanced Layers) Asynchrones Wischen und Zoomen: Mausrad-Eingabe aktiviert; Ziehen der Bildlaufleiste aktiviert; automatischer Bildlauf aktiviert WebGL-1-Treiber: WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009d54) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL-1-Treiber: Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) WebGL-1-Treiber: Version: OpenGL ES 2.0 (ANGLE 2.1.0.790e8e6b4179) WebGL-1-Treiber: Erweiterungen: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL-1-Erweiterungen: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL-2-Treiber: WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009d54) EGL_VERSION: 1.4 (ANGLE 2.1.0.790e8e6b4179) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_MOZ_create_context_provoking_vertex_dont_care EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL-2-Treiber: Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0) WebGL-2-Treiber: Version: OpenGL ES 3.0 (ANGLE 2.1.0.790e8e6b4179) WebGL-2-Treiber: Erweiterungen: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OE
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FredMcD
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4146 solutions 57852 answers

Is your ESET program up to date? As a test, disable it.

Is your ESET program up to date? As a test, disable it.
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Question owner

Yes, ESET is up to date.

Yes, ESET is up to date.
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