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Receiving computer locked error message within Firefox Browser. I go to task manager to get around. Ideas?

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  • 1 has this problem
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  • Last reply by FredMcD

Firefox locks up when receive and provides error CODE DT00x02. Looks like a scam and provides a supposed microsoft phone number to call for help. This has happened before and have run virus protection et all to identify adn find nothing wrong. I can blow it off if go to task manager, stop Firefox and restart computer.

You folks have any suggestions??

Thank you.

Michael10

Firefox locks up when receive and provides error CODE DT00x02. Looks like a scam and provides a supposed microsoft phone number to call for help. This has happened before and have run virus protection et all to identify adn find nothing wrong. I can blow it off if go to task manager, stop Firefox and restart computer. You folks have any suggestions?? Thank you. Michael10

Chosen solution

. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

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Chosen Solution

. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.


Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.