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Unable to login to account

Posted

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?

Any help is greatly appreciated!

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated!

Chosen solution

Shelbyw50 said

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated!

You appear to have logged in on support.mozilla.org site just fine with your Shelbyw50 account here. https://support.mozilla.org/en-US/user/Shelbyw50

Note this site does not make use of the Firefox Account system in case that is what you were trying to use to login onto support.mozilla.org. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

WestEnd
  • Top 25 Contributor
60 solutions 5379 answers

You should ask the MOD for login issues.

You should ask the MOD for login issues.

Question owner

I hate to be so stupid......But who or what is MOD, and how do I contact them?

Many thanks!

I hate to be so stupid......But who or what is MOD, and how do I contact them? Many thanks!
FredMcD
  • Top 10 Contributor
4248 solutions 59418 answers

A Mod, or Moderator, is a supervisor on a forum.

I called for help. Please wait

A Mod, or Moderator, is a supervisor on a forum. I called for help. Please wait

Question owner

Hi FredMcD: Thank you so much for your help. I am so fed up with Firefox, and I have used it for years, that I will just switch to Safari.

Hi FredMcD: Thank you so much for your help. I am so fed up with Firefox, and I have used it for years, that I will just switch to Safari.
James
  • Moderator
1596 solutions 11250 answers

Chosen Solution

Shelbyw50 said

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated!

You appear to have logged in on support.mozilla.org site just fine with your Shelbyw50 account here. https://support.mozilla.org/en-US/user/Shelbyw50

Note this site does not make use of the Firefox Account system in case that is what you were trying to use to login onto support.mozilla.org. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

''Shelbyw50 [[#question-1245589|said]]'' <blockquote> I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated! </blockquote> You appear to have logged in on support.mozilla.org site just fine with your Shelbyw50 account here. https://support.mozilla.org/en-US/user/Shelbyw50 Note this site does not make use of the Firefox Account system in case that is what you were trying to use to login onto support.mozilla.org. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account