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Unable to login to account

  • 5 replies
  • 2 have this problem
  • 45 views
  • Last reply by James

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I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?

Any help is greatly appreciated!

Chosen solution

Shelbyw50 said

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated!

You appear to have logged in on support.mozilla.org site just fine with your Shelbyw50 account here. https://support.mozilla.org/en-US/user/Shelbyw50

Note this site does not make use of the Firefox Account system in case that is what you were trying to use to login onto support.mozilla.org. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

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All Replies (5)

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You should ask the MOD for login issues.

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I hate to be so stupid......But who or what is MOD, and how do I contact them?

Many thanks!

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A Mod, or Moderator, is a supervisor on a forum.

I called for help. Please wait

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Hi FredMcD: Thank you so much for your help. I am so fed up with Firefox, and I have used it for years, that I will just switch to Safari.

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Chosen Solution

Shelbyw50 said

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox? Any help is greatly appreciated!

You appear to have logged in on support.mozilla.org site just fine with your Shelbyw50 account here. https://support.mozilla.org/en-US/user/Shelbyw50

Note this site does not make use of the Firefox Account system in case that is what you were trying to use to login onto support.mozilla.org. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account