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With Firefox loaded my laptop will not charge.

  • 6 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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About 2 weeks ago my laptop suddenly stropped charging. I deleted Firefox to free up some space on the hard drive and the laptop started charging. I used Microsoft Edge but it is atrocious. So reloaded Firefox and the laptop stopped charging one again.

All Replies (6)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Let the browser sit for a while doing nothing. Is the problem still there?

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I reloaded Firefox onto my laptop and started it in safe mode and left it sitting for 20 minutes, plugged in the charger and it showed connected but not charging.

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This is very odd. Firefox should not cause such a problem. Did you have this problem before the current version?

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It may not be Firefox causing this, perhaps it was just a coincidence. I deleted Firefox, rebooted the laptop but it is still not charging. I've tried deleting the battery bits from control panel and they reappeared when i rebooted.

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This sounds more like laptop issue then a Browser issue. The Browser has no controls over battery power issues that is either bad battery or bad charger or the O/S is corrupted and can't maintain proper power to the battery. And most likely requires computer shop to diagnosis this problem.