X
Tap here to go to the mobile version of the site.

Support Forum

Unable to print in Firefox 64.0.0, could print in 63.0.3

Posted

I am unable to print in Firefox 64.0.0, either to a PDF program or a laser printer. Printer status shows that the document is spooling, but never completes. Disabling all plugins had no effect. The same page prints just fine with Internet Explorer 11.0.95 and Vivaldi 2.1.1337.51. I had no problems printing pages in 63.0.3 only a day or two ago.

I installed 60.4.0esr and it prints fine, so this may be more a report of a problem than a request for immediate help.

Windows 7 64-bit Bitdefender 2019

I am unable to print in Firefox 64.0.0, either to a PDF program or a laser printer. Printer status shows that the document is spooling, but never completes. Disabling all plugins had no effect. The same page prints just fine with Internet Explorer 11.0.95 and Vivaldi 2.1.1337.51. I had no problems printing pages in 63.0.3 only a day or two ago. I installed 60.4.0esr and it prints fine, so this may be more a report of a problem than a request for immediate help. Windows 7 64-bit Bitdefender 2019

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

hellosct1
  • Top 25 Contributor
14 solutions 145 answers

Hi, I think it is necessary to check if the settings of your antivirus, firewall, operating systems did not have the configuration settings to change.

after if the problem still exists, it is necessary to perform a refresh http://mzl.la/15sSfJR

thank's #fxhelp #Firefox64SUMOWeek

Hi, I think it is necessary to check if the settings of your antivirus, firewall, operating systems did not have the configuration settings to change. after if the problem still exists, it is necessary to perform a refresh http://mzl.la/15sSfJR thank's #fxhelp #Firefox64SUMOWeek
Pj 42 solutions 869 answers

sd-sh said

I am unable to print in Firefox 64.0.0, either to a PDF program or a laser printer. Printer status shows that the document is spooling, but never completes...
  • I'll take a wild, possible guess what the problem could be.
  • With me a while back, even though it said "Printer Ready", I couldn't print to my laser printer. In Properties, I changed the USB setting it was on to another one, and then I was printing again.
  • I haven't printed anything since I updated to FF 64, so I hope I can still print ok.


~Pj

''sd-sh [[#question-1243831|said]]'' <blockquote> I am unable to print in Firefox 64.0.0, either to a PDF program or a laser printer. Printer status shows that the document is spooling, but never completes... </blockquote> * I'll take a wild, possible guess what the problem could be. * With me a while back, even though it said "Printer Ready", I couldn't print to my laser printer. In Properties, I changed the USB setting it was on to another one, and then I was printing again. * I haven't printed anything since I updated to FF 64, so I hope I can still print ok. ~Pj