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unwanted downloads

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When I first log on to my pc and open Firefox I get a download of about 10 to 12 MB. Where is this coming from?

When I first log on to my pc and open Firefox I get a download of about 10 to 12 MB. Where is this coming from?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

More Information

FredMcD
  • Top 10 Contributor
4224 solutions 58931 answers

Could they be files that you were downloading before but did not finish?

What are the names of the files? Have you tried to cancel them?

Could they be files that you were downloading before but did not finish? What are the names of the files? Have you tried to cancel them?

Question owner

Hi, and sorry for the late reply. My power was off to my unit from Monday morning to late yesterday.

I still have the problem. Firefox is the reason why I get this download whatever it is. I don't know how to find out what or where it goes to as it comes in. Any help would be appreciated as all of my many bookmarks have been made using Firefox over the years. I have a satellite setup for internet. I don't appreciate losing half a Gig a month or more to this unknown download.

Hi, and sorry for the late reply. My power was off to my unit from Monday morning to late yesterday. I still have the problem. Firefox is the reason why I get this download whatever it is. I don't know how to find out what or where it goes to as it comes in. Any help would be appreciated as all of my many bookmarks have been made using Firefox over the years. I have a satellite setup for internet. I don't appreciate losing half a Gig a month or more to this unknown download.

Modified by goldminor

FredMcD
  • Top 10 Contributor
4224 solutions 58931 answers

When do these downloads happen? What are the names of the files?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

When do these downloads happen? What are the names of the files? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Hi, you surprised me. It just dawned on me that it is Thanksgiving. Was just logging out when I noticed your reply, thanks for that.

The download occurs when I first boot up my computer, and also sometimes if I restart my pc. There is no further intrusions after the initial 10 to 12 Mb as long as the pc stays connected and running.

I will try your suggestion here shortly.

Hi, you surprised me. It just dawned on me that it is Thanksgiving. Was just logging out when I noticed your reply, thanks for that. The download occurs when I first boot up my computer, and also sometimes if I restart my pc. There is no further intrusions after the initial 10 to 12 Mb as long as the pc stays connected and running. I will try your suggestion here shortly.

Question owner

Restarted and connected, then safe mode results in no download. Closed safe mode and opened Firefox and the download started up. Closed after 1 Mb came in and went back to safe mode, and the unwanted download is gone.

So I would assume that it is one of my add ons that is causing this. Later on I will remove and then reinstall them one by one to see which one is the problem. I use awesome screensaver, ghostery, a video downloader, and no script.

Restarted and connected, then safe mode results in no download. Closed safe mode and opened Firefox and the download started up. Closed after 1 Mb came in and went back to safe mode, and the unwanted download is gone. So I would assume that it is one of my add ons that is causing this. Later on I will remove and then reinstall them one by one to see which one is the problem. I use awesome screensaver, ghostery, a video downloader, and no script.

Question owner

I will keep track of this for a few day, then let you know if I found anything specific. Didn't know about safe mode, thanks for that.

I will keep track of this for a few day, then let you know if I found anything specific. Didn't know about safe mode, thanks for that.
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157308 answers

You can check the about:networking page via the location/address bar to see if that gives more detail.

You can check the <b>about:networking</b> page via the location/address bar to see if that gives more detail.

Question owner

The download has now shrunk to 1Mb when first connecting to the internet.

Question is that due to running Firefox in safe mode? Is that all it took to stop the 10+Mb download? I still have all of the addons in place afetr disabling then enabling them. Anyway, thanks to both of you for the above suggestions.

The download has now shrunk to 1Mb when first connecting to the internet. Question is that due to running Firefox in safe mode? Is that all it took to stop the 10+Mb download? I still have all of the addons in place afetr disabling then enabling them. Anyway, thanks to both of you for the above suggestions.

Modified by goldminor

cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157308 answers

Did you look at the about:networking page?

Did you look at the about:networking page?
FredMcD
  • Top 10 Contributor
4224 solutions 58931 answers

FredMcD said

When do these downloads happen?
What are the names of the files?
''FredMcD [[#answer-1175193|said]]'' <blockquote> When do these downloads happen?<br> What are the names of the files? </blockquote>

Question owner

@ Fred ...I have never been able to figure out how to see what is being received. I open Firefox, and within a few seconds up to 17 Mbs received would show up in the internet/access window. I watch my usage as I have to ration it to make 30 days.

Then the incoming was a regular 10 to 12 Mb up until using your suggestion of "safe mode". Now It is only 1 Mb of something, and that is probably from one of the add-ons. Any suggestions on how I could find out what the incoming bytes are? Thanks for the reply.

@ Fred ...I have never been able to figure out how to see what is being received. I open Firefox, and within a few seconds up to 17 Mbs received would show up in the internet/access window. I watch my usage as I have to ration it to make 30 days. Then the incoming was a regular 10 to 12 Mb up until using your suggestion of "safe mode". Now It is only 1 Mb of something, and that is probably from one of the add-ons. Any suggestions on how I could find out what the incoming bytes are? Thanks for the reply.

Question owner

@ cor_el ...no, but I took a look at the "about" page just now. Thanks, I will use that later on.

@ cor_el ...no, but I took a look at the "about" page just now. Thanks, I will use that later on.
FredMcD
  • Top 10 Contributor
4224 solutions 58931 answers

Let's try this; Shut down the computers access to the web, including WiFi and cable. Then start Firefox. Any errors?

Let's try this; Shut down the computers access to the web, including WiFi and cable. Then start Firefox. Any errors?

Question owner

@ Fred ...used "about networking" this time. Still get one Mb when opening the browser, so no problem there anymore. The "about" page shows nothing unusual from what I can see. So it seems that the problem has gone away. The "about networking" page is a good tool. I will use it regularly for awhile to get familiar with what it shows. Thanks again for your help.

@ Fred ...used "about networking" this time. Still get one Mb when opening the browser, so no problem there anymore. The "about" page shows nothing unusual from what I can see. So it seems that the problem has gone away. The "about networking" page is a good tool. I will use it regularly for awhile to get familiar with what it shows. Thanks again for your help.
FredMcD
  • Top 10 Contributor
4224 solutions 58931 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.