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FF sync asks for Authentication

Posted

Hi. I’ve been using Firefox for like 20 years and for some reason this time on my new iPhone it wants me to authenticate using my app Authy. Because they do not have a direct link to a Firefox icon etc.… I created a new miscellaneous one as pertheir options and named it Firefox. However when it asked me to use the Authy to finalize the setup after putting in the correct password it never works. It states something like incorrect authentication code. Any and all help would be much appreciated.

Hi. I’ve been using Firefox for like 20 years and for some reason this time on my new iPhone it wants me to authenticate using my app Authy. Because they do not have a direct link to a Firefox icon etc.… I created a new miscellaneous one as pertheir options and named it Firefox. However when it asked me to use the Authy to finalize the setup after putting in the correct password it never works. It states something like incorrect authentication code. Any and all help would be much appreciated.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_0_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/14.0b12646 Mobile/16A404 Safari/605.1.15

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157934 answers
Is this about two factor authentication? *https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication