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Firefox sync ask for auth code and then states the email was returned. Im sinced in on 2 other devices but cannot connect my 3rd.

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I have at least 3 devices sync'd (android, linux, and windows 10) with the email address. When trying to connect my 4th instance (ubuntu 18.04), I keep getting email returned. I was able to go to my android device and confirm i am signed in. I was able to update my profile and turn on 2-Factor Auth but cannot setup a secondary email address (it gets returned also). I also checked my win10 instance to confirm the changes I made. I also could not setup a secondary email from my win10 instance. I believe at one point it stated my account was locked. Please Help :)

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I have at least 3 devices sync'd (android, linux, and windows 10) with the email address. When trying to connect my 4th instance (ubuntu 18.04), I keep getting email returned. I was able to go to my android device and confirm i am signed in. I was able to update my profile and turn on 2-Factor Auth but cannot setup a secondary email address (it gets returned also). I also checked my win10 instance to confirm the changes I made. I also could not setup a secondary email from my win10 instance. I believe at one point it stated my account was locked. Please Help :) ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias