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secure connection failed

Posted

The Secure Connection Failed message (The page you are trying to view cannot be shown because the authenticity of the received data could not be verified) is now effectively blocking access to more sites than it allows access to. I understand the reasons for introducing this measure but since there's evidently such a vast number of sites that don't use the recommended tls protocols Firefox has now made itself unusable. I've spent the day switching over to Edge - not because I want to but because I find myself shut out of practically every other site I try to access with Firefox. It is not my responsibility to inform the owners of all the world's sites that they should update their security to fall into line with Mozilla's requirements. I do not have the power to do this. All I - and every other Firefox user - can do is change my browser. Please restore Firefox to a workable, usable state.

The Secure Connection Failed message (The page you are trying to view cannot be shown because the authenticity of the received data could not be verified) is now effectively blocking access to more sites than it allows access to. I understand the reasons for introducing this measure but since there's evidently such a vast number of sites that don't use the recommended tls protocols Firefox has now made itself unusable. I've spent the day switching over to Edge - not because I want to but because I find myself shut out of practically every other site I try to access with Firefox. It is not my responsibility to inform the owners of all the world's sites that they should update their security to fall into line with Mozilla's requirements. I do not have the power to do this. All I - and every other Firefox user - can do is change my browser. Please restore Firefox to a workable, usable state.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

FFus3r 50 solutions 757 answers
see this answer: * https://support.mozilla.org/en-US/questions/1117296

Helpful Reply

Thanks, but this did not work for me.

Thanks, but this did not work for me.
FFus3r 50 solutions 757 answers

make sure your system date and time are current.


and see this page:

'''make sure your system date and time are current. ''' --------------------------------------- and see this page: * https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

Question owner

My time and date are perfectly in order. When I try pippki/content/exceptionDialog.xul, even for a hitherto frequently accessed site like Transferwise, the Get Certificate button is unable to retrieve any certificate information and I'm unable to proceed. Other browsers continue to work perfectly.

My time and date are perfectly in order. When I try pippki/content/exceptionDialog.xul, even for a hitherto frequently accessed site like Transferwise, the Get Certificate button is unable to retrieve any certificate information and I'm unable to proceed. Other browsers continue to work perfectly.
FFus3r 50 solutions 757 answers

Chosen Solution

make sure use select '''no proxy''': * https://support.mozilla.org/en-US/kb/connection-settings-firefox ---------------------------------------- or try this: '''about:config''' > '''security.tls.version.max''' and '''change''' the value from '''4''' to '''3''' then click '''ok'''. --------------------------------------------- if it didn't help, see these pages: * https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can * https://support.mozilla.org/en-US/kb/connection-untrusted-error-message * https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message * https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean

Question owner

Thanks. These final steps appear to have done the trick.

Thanks. These final steps appear to have done the trick.
markitzero 0 solutions 3 answers

Re the Secure Connection Failed error, I get this on a regular basis when trying to access my NatWest online account (unlike the OP it never seems to happen with any other sites?) I am in agreement with the OP in that it should not be the users' responsibility to address this problem - Firefox needs to find a fix for this problem - there are millions of NatWest customers in the UK and they should not have to keep clearing their history/cache every time they try to access the site!

Re the Secure Connection Failed error, I get this on a regular basis when trying to access my NatWest online account (unlike the OP it never seems to happen with any other sites?) I am in agreement with the OP in that it should not be the users' responsibility to address this problem - Firefox needs to find a fix for this problem - there are millions of NatWest customers in the UK and they should not have to keep clearing their history/cache every time they try to access the site!