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Have not been able to acess Reddit for a month.

  • 3 replies
  • 2 have this problem
  • 47 views
  • Last reply by xoferwalken

xoferwalken
xoferwalken
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All pages just display "Sorry, we have failed you. Try refreshing!" Have tried restarting, updating, etc. unsure what the issue is or how to resolve it. Works in other browsers just fine.

All pages just display "Sorry, we have failed you. Try refreshing!" Have tried restarting, updating, etc. unsure what the issue is or how to resolve it. Works in other browsers just fine.

Chosen solution

Old reddit seems to fix it thank you. Damn "new" reddit amirite?

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All Replies (3)

FFus3r
FFus3r
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try: old.reddit.com

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

xoferwalken
xoferwalken Question owner
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Chosen Solution

Old reddit seems to fix it thank you. Damn "new" reddit amirite?