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I want to "save login's and passwords" but it's greyed so I can't check the box.

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  • Last reply by McCoy

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I tried changing several things but it is still grey. Before updating yesterday "remember password---" was available and I was using it with no problem. Please tell me how can I turn it on?

I tried changing several things but it is still grey. Before updating yesterday "remember password---" was available and I was using it with no problem. Please tell me how can I turn it on?

Chosen solution

Hello titoto,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy => under 'History' choose  : Firefox will : 'Use custom settings for history' Make sure that 'Always use private browsing mode' is unchecked

https://support.mozilla.org/kb/Private+Browsing

Does that make a difference  ?


If the above doesn't apply to your situation, then maybe you have anti- virus software installed that could be causing this .....


Seperate issue :

Your system details show that you need to update your Adobe Flash Player - you're running an old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 31.0.0.108

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

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Chosen Solution

Hello titoto,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy => under 'History' choose  : Firefox will : 'Use custom settings for history' Make sure that 'Always use private browsing mode' is unchecked

https://support.mozilla.org/kb/Private+Browsing

Does that make a difference  ?


If the above doesn't apply to your situation, then maybe you have anti- virus software installed that could be causing this .....


Seperate issue :

Your system details show that you need to update your Adobe Flash Player - you're running an old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 31.0.0.108

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.