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My account was blocked

Posted

I've created my firefox account with the email benchman.logins@tutanota.com. The confirmation link was sent there, but I had problems accessing my account and it was temporarily blocked. Now it is working OK, but my Firefox account is already blocked. I see this message on the login page: "The confirmation email we sent to benchman.logins@tutanota.com was returned and we’ve locked your account to protect your Firefox data." So, that's why I'm writing here. Please resend the confirmation link again.

I've created my firefox account with the email benchman.logins@tutanota.com. The confirmation link was sent there, but I had problems accessing my account and it was temporarily blocked. Now it is working OK, but my Firefox account is already blocked. I see this message on the login page: "The confirmation email we sent to benchman.logins@tutanota.com was returned and we’ve locked your account to protect your Firefox data." So, that's why I'm writing here. Please resend the confirmation link again.

Chosen solution

Hello benchman,

Don't you just hate it when things like this happen .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

(you'll have to scroll down some)

'Hope that helps  !

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Chosen Solution

Hello benchman,

Don't you just hate it when things like this happen .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

(you'll have to scroll down some)

'Hope that helps  !

Hello benchman, Don't you just hate it when things like this happen ..... Would you please take a look at this article : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq (you'll have to scroll down some) 'Hope that helps !

Question owner

Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked?

Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked?
McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Helpful Reply

benchman said

Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked?

I'd say : the latter.

Fingers crossed that everything will be alright then .....

''benchman [[#answer-1152346|said]]'' <blockquote> Thank you for the response, McCoy! Should I wait 24 hours since I've created the account? Or since the email was returned and my account was blocked? </blockquote> I'd say : the latter. Fingers crossed that everything will be alright then .....

Question owner

Ok, thank you! Will try tomorrow))

Ok, thank you! Will try tomorrow))

Question owner

Coming to this re-sync page today solved the issue, I've successfully resent the confirmation email. Thank you for help!

Coming to this re-sync page today solved the issue, I've successfully resent the confirmation email. Thank you for help!