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I have problem with sync

  • 4 replies
  • 1 has this problem
  • 16 views
  • Last reply by velvetmoos

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Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla password and I reset a new password. When I logged in with a new password I have empty bookmarks. How can I recover my old bookmarks?

Chosen solution

No, Sync is for Syncing devices (plural) so if you have them on another device you can get them, if not they are gone.

If you Formatted they are gone

If you Refreshed Win 10 they are on C:\ in Old.windows

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Hi, sorry to hear that. If you Refreshed Windows and not formatted then you can find it in the Folder old windows on C:\ The will be in the same file structure as this location (more or less).

fyi for the future, maybe email them to yourself :

Please let us know if this solved your issue or if need further assistance.

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Thanks for the help. But I installed windows with formatting :( I thought when I logged in with old password the bookmarks will remain. I thought they were somewhere in Mozilla's server or something like that

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Chosen Solution

No, Sync is for Syncing devices (plural) so if you have them on another device you can get them, if not they are gone.

If you Formatted they are gone

If you Refreshed Win 10 they are on C:\ in Old.windows