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I keep getting IBM Security Rapport pop up Window showing on Firefox when I open. I cannot get rid of it.

Posted

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the pop up does not go away until I go into the extensions page and then close it.

I never asked for the opo up and I am unclear why it appears or if its viral. Can you help? Thanks

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the pop up does not go away until I go into the extensions page and then close it. I never asked for the opo up and I am unclear why it appears or if its viral. Can you help? Thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

FFus3r 50 solutions 757 answers

reomve IBM Trusteer Rapport. OR use AdwCleaner.

reomve IBM Trusteer Rapport. OR use AdwCleaner.

Question owner

I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab

I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab
FredMcD
  • Top 10 Contributor
4230 solutions 59034 answers

You need to check the Trusteer settings, or remove the main program from the computer.

You need to check the Trusteer settings, or remove the main program from the computer.
FFus3r 50 solutions 757 answers

Fred199 said

I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab

try to disable it.

''Fred199 [[#answer-1150925|said]]'' <blockquote> I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab </blockquote> try to disable it.