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Firefox 61 crashes. OK in safe mode but I have all default installation and no add-ons

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  • Last reply by Shadow110

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Report ID Date Submitted bp-6293afdc-8048-4b62-a15b-dd4fd0180827 8/26/2018 8:45 PM bp-0c60a0f0-722e-40a2-a3f6-c69ad0180827 8/26/2018 8:45 PM bp-20a280f6-17ab-4be7-93a2-0c9800180827 8/26/2018 8:45 PM bp-6ca7b997-2341-45a8-ae08-6f2590180827 8/26/2018 8:39 PM bp-1224bb7e-0617-4428-a146-b10c60180827 8/26/2018 8:37 PM bp-4d3db357-bd3b-4005-b747-46a110180827 8/26/2018 8:35 PM bp-0b76329c-2584-4db1-a04d-01a460180827 8/26/2018 8:33 PM bp-4a6cfe2a-a671-4ef0-bda5-288e90180827 8/26/2018 8:19 PM bp-87ee0c66-8552-43f9-a1e5-5291a0180827 8/26/2018 8:18 PM bp-c7e4fc80-5c22-464a-adca-e2dac0180827 8/26/2018 8:18 PM bp-17525a90-d9ff-4635-9b1f-eb82d0180827 8/26/2018 8:14 PM bp-6e724777-6331-4b40-be21-e19130180827 8/26/2018 8:13 PM bp-560bb9d3-20de-4ab4-a3e0-93b210180827 8/26/2018 8:01 PM bp-500c482b-21b1-4ede-ab88-da8a80180827 8/26/2018 8:01 PM bp-081587e6-c2bb-4935-897e-5d2c20180819 8/19/2018 10:15 AM bp-d830afc4-d43f-457b-8109-43bc00180819 8/19/2018 9:55 AM bp-d4e7fc65-4938-4303-8552-d97aa0180819 8/19/2018 9:43 AM bp-6036d50d-a47d-4979-a91e-31d1f0180819 8/19/2018 9:42 AM bp-8f8a2c12-876a-4a4e-9f06-3bf471180819 8/19/2018 9:41 AM

Report ID Date Submitted bp-6293afdc-8048-4b62-a15b-dd4fd0180827 8/26/2018 8:45 PM bp-0c60a0f0-722e-40a2-a3f6-c69ad0180827 8/26/2018 8:45 PM bp-20a280f6-17ab-4be7-93a2-0c9800180827 8/26/2018 8:45 PM bp-6ca7b997-2341-45a8-ae08-6f2590180827 8/26/2018 8:39 PM bp-1224bb7e-0617-4428-a146-b10c60180827 8/26/2018 8:37 PM bp-4d3db357-bd3b-4005-b747-46a110180827 8/26/2018 8:35 PM bp-0b76329c-2584-4db1-a04d-01a460180827 8/26/2018 8:33 PM bp-4a6cfe2a-a671-4ef0-bda5-288e90180827 8/26/2018 8:19 PM bp-87ee0c66-8552-43f9-a1e5-5291a0180827 8/26/2018 8:18 PM bp-c7e4fc80-5c22-464a-adca-e2dac0180827 8/26/2018 8:18 PM bp-17525a90-d9ff-4635-9b1f-eb82d0180827 8/26/2018 8:14 PM bp-6e724777-6331-4b40-be21-e19130180827 8/26/2018 8:13 PM bp-560bb9d3-20de-4ab4-a3e0-93b210180827 8/26/2018 8:01 PM bp-500c482b-21b1-4ede-ab88-da8a80180827 8/26/2018 8:01 PM bp-081587e6-c2bb-4935-897e-5d2c20180819 8/19/2018 10:15 AM bp-d830afc4-d43f-457b-8109-43bc00180819 8/19/2018 9:55 AM bp-d4e7fc65-4938-4303-8552-d97aa0180819 8/19/2018 9:43 AM bp-6036d50d-a47d-4979-a91e-31d1f0180819 8/19/2018 9:42 AM bp-8f8a2c12-876a-4a4e-9f06-3bf471180819 8/19/2018 9:41 AM

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Hi, is there a reason you made the question in Safe Mode ?

d3d9.dll is crashing and it is a DirectX file https://answers.microsoft.com/en-us/windows/forum/games_windows_10/windows-10-directx-9-appsgames-all-fail-with/23ef2a8a-3cd4-4df3-af20-e87e10e334dc?auth=1

So, Uninstall Video Card Drivers and Reinstall with full version installer. Reinstall or install DirectX 9.0C https://www.microsoft.com/en-ca/download/details.aspx?id=35