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Font-policy not loaded on websites

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by Jnspqpu

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Hi there,

For some reason, it seems like Firefox is not loading the font-policy of the websites. I noticed that since the websites I'm used to visiting every day look different now, and I can see that the right font is displayed when using an other browser. Do you have any idea what could cause that?

Thanks.

Hi there, For some reason, it seems like Firefox is not loading the font-policy of the websites. I noticed that since the websites I'm used to visiting every day look different now, and I can see that the right font is displayed when using an other browser. Do you have any idea what could cause that? Thanks.

Chosen solution

Thank you very much for your help @Pkshadow!

The issue was due to one of my extension: F-Secure KEY Password Manager. I disabled it and now it works.

Thank you!

Read this answer in context 👍 0

All Replies (3)

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Separate Security Issue, please update your Flash 28.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html If you use it Reinstall with Flash Player Version: 30.0.0.154 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .)

HI please : Try Firefox Safe Mode to TEST & see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Make sure you allow pages to choose their own fonts.

  • Options/Preferences -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of my selections above"

You can check the font used for selected text in the Font tab in the right pane of the Inspector.

Note that this is not about the font-family CSS rule, but about the font that Firefox actually uses as shown in the Font tab.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Chosen Solution

Thank you very much for your help @Pkshadow!

The issue was due to one of my extension: F-Secure KEY Password Manager. I disabled it and now it works.

Thank you!

Modified by Jnspqpu