
I'm getting unwanted pop-up notes with sexual content! How to avoid?
I'm getting very anoying small pop-up messages with the Firefox logo and with sexual and advert content, as many as 5-10 per hour. They appear and disappear very quickly. I don't know if I have unknowingly altered any settings or how to get rid of them.
I have tried to throw out and reinstall Firefox, without any luck.
If not solved I will stop using Firefox.
Greatful for any help!
Chosen solution
Thank you everyone for your help!
I'm really not a computer guy and had difficulties following your kind solutions. But meanwhile the problem seems to have solved itself – I no longer get any annoying pop-up messages and am again a happy user of Firefox.
Thank you all kind and helpful people!
Read this answer in context 👍 0All Replies (6)
Would you please do this :
Go to the Firefox menu (≡) => Add-ons => Extensions
( Mac : Command + Shift + A)
and look for any other unfamiliar or suspicious looking extensions.
When you find any : remove them.
Do the same here : for Windows => Control Panel for Mac and Linux => System Preferences
However : most malware will be 'hiding' somewhere , so let's run malware scans (even though you already have run some) :
Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.
Also see : https://malwaretips.com/blogs/remove-videojosmooth-com/
https://quickremovevirus.com/how-to-remove-videojosmooth-com-pop-up-solved/
Especially for Mac : https://www.malwarebytes.com/mac/
Also, Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.
FredMcD said
Also, Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.
This would be your best choice :
https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/
If you think those notifications are coming from a website you visit regularly:
While viewing the site, click the left end of the address bar where you usually find the green lock or i-in-a-circle to view the drop-down. It will indicate whether the site has permission to show notifications. You can revoke the permission there if it does.
Or to view your notification permissions in one place:
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Windows: "3-bar" menu button (or Tools menu) > Options
- Linux: "3-bar" menu button (or Edit menu) > Preferences
- Any system: type or paste about:preferences into the address bar and press Enter/Return to load it
In the left column, click "Privacy & Security"
On the right side, scroll down to the Permissions section. To the right of "Notifications, click the "Settings" button. This should open a box listing all the site-specific notification permissions that you've granted ("Allow") and sites you've denied permission ("Block"). You also can edit or remove them here.
There's also a "do not disturb" checkbox to block website notifications for the rest of your session (until you quit Firefox). You could try that as a test to see whether it stops these notifications. If not, then an add-on is the most likely culprit.
Any progress?
Chosen Solution
Thank you everyone for your help!
I'm really not a computer guy and had difficulties following your kind solutions. But meanwhile the problem seems to have solved itself – I no longer get any annoying pop-up messages and am again a happy user of Firefox.
Thank you all kind and helpful people!
Let us know if you need any more help.