Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

LassPass add on keeps opening in a 2nd tab everytime Firefox launches

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by rcoles

rcoles
rcoles
more options

This started 2 days ago. Every time I launch Firefox a 2nd tab opens telling me I need to create an account or log in to the LastPass add on. See attached screen shot. I have been using Firefox and LastPass for several years and it has never done this before. I tried removing the LastPass add on and then reinstalled it and that did not help. I also used the Refresh Firefox option and that did not help either. I'm not sure if this is a Firefox issue or LastPass issue. Firefox and LastPass work okay, it just brings up this 2nd tab everytime Firefox runs. It's very annoying. It's happening on both my desktop and my laptop

They are both Windows 10 and Firefox 61.0.1

Any help or ideas would be appreciated.

This started 2 days ago. Every time I launch Firefox a 2nd tab opens telling me I need to create an account or log in to the LastPass add on. See attached screen shot. I have been using Firefox and LastPass for several years and it has never done this before. I tried removing the LastPass add on and then reinstalled it and that did not help. I also used the Refresh Firefox option and that did not help either. I'm not sure if this is a Firefox issue or LastPass issue. Firefox and LastPass work okay, it just brings up this 2nd tab everytime Firefox runs. It's very annoying. It's happening on both my desktop and my laptop They are both Windows 10 and Firefox 61.0.1 Any help or ideas would be appreciated.
Attached screenshots

Chosen solution

This seems to be going on for a lot of people : https://forums.lastpass.com/viewtopic.php?f=12&t=307225&start=20 Found below from a User : It's a new bug. Save your effort and report it in support tickets (not on forum) and wait for a fix.

Read this answer in context 👍 0

All Replies (2)

Shadow110
Shadow110
more options

Chosen Solution

This seems to be going on for a lot of people : https://forums.lastpass.com/viewtopic.php?f=12&t=307225&start=20 Found below from a User : It's a new bug. Save your effort and report it in support tickets (not on forum) and wait for a fix.

rcoles
rcoles Question owner
more options

Okay,

Thanks for the help.