X
Tap here to go to the mobile version of the site.

Support Forum

My Windows 7 PC won't go to sleep when Firefox is running?

Posted

My Windows 7 PC won't go to sleep when Firefox is running. Why? I deleted Mozilla Maintenance Service but it still does it. If I close Firefox, it will go to sleep per the setting in the control panel.

My Windows 7 PC won't go to sleep when Firefox is running. Why? I deleted Mozilla Maintenance Service but it still does it. If I close Firefox, it will go to sleep per the setting in the control panel.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

WestEnd
  • Top 10 Contributor
51 solutions 2486 answers

That is a power save setting issue not a FF browser caused problem. I think something else is running inside FF that is is the cause. I know if I left my FF running my computer will go to sleep still.

That is a power save setting issue not a FF browser caused problem. I think something else is running inside FF that is is the cause. I know if I left my FF running my computer will go to sleep still.
Was this helpful to you?
Quote

Question owner

WestEnd said

That is a power save setting issue not a FF browser caused problem. I think something else is running inside FF that is is the cause. I know if I left my FF running my computer will go to sleep still.

What do you mean "something running inside FF"? A plug in? Any idea which one? Up until last year my computer would go to sleep with FF open but not now. If I close FF, it does go to sleep. Thanks

''WestEnd [[#answer-1132187|said]]'' <blockquote> That is a power save setting issue not a FF browser caused problem. I think something else is running inside FF that is is the cause. I know if I left my FF running my computer will go to sleep still. </blockquote> What do you mean "something running inside FF"? A plug in? Any idea which one? Up until last year my computer would go to sleep with FF open but not now. If I close FF, it does go to sleep. Thanks
Was this helpful to you?
Quote
WestEnd
  • Top 10 Contributor
51 solutions 2486 answers

That is for you to look at your Browser addon and what other security software you got going to find what is preventing the power save mode from working.

That is for you to look at your Browser addon and what other security software you got going to find what is preventing the power save mode from working.
Was this helpful to you?
Quote

Question owner

WestEnd said

That is for you to look at your Browser addon and what other security software you got going to find what is preventing the power save mode from working.

The only security extension I found was Avast and it was disabled. None of the other extensions or add ons look out of the ordinary. Any other suggestions? Thanks

''WestEnd [[#answer-1132298|said]]'' <blockquote> That is for you to look at your Browser addon and what other security software you got going to find what is preventing the power save mode from working. </blockquote> The only security extension I found was Avast and it was disabled. None of the other extensions or add ons look out of the ordinary. Any other suggestions? Thanks
Was this helpful to you?
Quote
Pkshadow
  • Top 10 Contributor
924 solutions 12117 answers

Please go to your Control Panel and check your Power settings as was suggested.

Please go to your Control Panel and check your Power settings as was suggested.
Was this helpful to you?
Quote
Pkshadow
  • Top 10 Contributor
924 solutions 12117 answers

Helpful Reply

Or : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Or : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.
Was this helpful to you? 1
Quote

Question owner

Thanks for the suggestions. Power settings are ok. I will reinstall FF when I get some more time.

Thanks for the suggestions. Power settings are ok. I will reinstall FF when I get some more time.
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
16406 solutions 148013 answers

Are there any media players active when this happens? Does it also happen when not tabs are open with internet pages?

Are there any media players active when this happens? Does it also happen when not tabs are open with internet pages?
Was this helpful to you?
Quote

Question owner

cor-el said

Are there any media players active when this happens?

No.

Does it also happen when not tabs are open with internet pages?

Not sure what you mean. I do keep a lot of tabs open of pages I visit often. Thanks

''cor-el [[#answer-1132893|said]]'' <blockquote> Are there any media players active when this happens? </blockquote> No. <blockquote> Does it also happen when not tabs are open with internet pages? </blockquote> Not sure what you mean. I do keep a lot of tabs open of pages I visit often. Thanks
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.