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Firefox is freezing with the master password set

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I have noticed that if I have a Master Password set and restart FF, FF will hang indefinitely. If I remove the Maser Password FF will restart normally.

I have noticed that if I have a Master Password set and restart FF, FF will hang indefinitely. If I remove the Maser Password FF will restart normally.

Chosen solution

hi, could you test if the same problem is still occurring in firefox 61 beta (as it contains a fix for a problem that is somewhat similar): https://beta.mozilla.org

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

Question owner

I have tried to set my Homepage to something that doesn't require a password, e.g. www.Google.com, and I still have the hang.

The only way I have around this hang is to force restart until safe mode is enabled. Once that happens I can enter my password and then remove the master.

I have tried to set my Homepage to something that doesn't require a password, e.g. www.Google.com, and I still have the hang. The only way I have around this hang is to force restart until safe mode is enabled. Once that happens I can enter my password and then remove the master.
philipp
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5307 solutions 23427 answers

Chosen Solution

hi, could you test if the same problem is still occurring in firefox 61 beta (as it contains a fix for a problem that is somewhat similar): https://beta.mozilla.org

hi, could you test if the same problem is still occurring in firefox 61 beta (as it contains a fix for a problem that is somewhat similar): https://beta.mozilla.org
cor-el
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17482 solutions 158006 answers

Note that you should use a separate profile for the beta version to avoid profile corruption.

Note that you should use a separate profile for the beta version to avoid profile corruption. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Question owner

I tried beta and it worked.

Funny thing is, when I revert back to the main release 60.0.2 and reset a master password I no longer have the hang upon restart.

Maybe it had something to do with my profile since I created a custom profile for beta and then reverted to my old one later...

In the end seems to be ok now. Thanks.

I tried beta and it worked. Funny thing is, when I revert back to the main release 60.0.2 and reset a master password I no longer have the hang upon restart. Maybe it had something to do with my profile since I created a custom profile for beta and then reverted to my old one later... In the end seems to be ok now. Thanks.

Modified by bhobbs

cor-el
  • Top 10 Contributor
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17482 solutions 158006 answers

What security software do you have?

What security software do you have?