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Would it be possible that you are controlling access to my BMO mastercard.

Posted

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I went to sign in to MC the last couple of times I got the "not allowed" message & had to click on "allow now" to get access. Could this be what's happening to my merchant ?

I have been purchasing a product online for some time now using my Master Card to pay. Lately I get a message that they are unable to process my payment. I noticed when I went to sign in to MC the last couple of times I got the "not allowed" message & had to click on "allow now" to get access. Could this be what's happening to my merchant ?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • Google Update
  • Shockwave Flash 16.0 r0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.8.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.8.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • HP Smart Web Printing 4.0 (smartwebprinting@hp.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 30f4103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-12-2008
  • driverDate2:
  • driverVersion: 7.15.10.1502
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
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  • webglRenderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 1072 solutions 14836 answers

Helpful Reply

HI, I wish, Bahamas ......ah,, heck, it is summer in BC Sorry no Mozilla Firefox is not controlling access to your Bank of Montreal M/C.

Yes it could be what is happening with your Merchant and Bank.

It could also be taking exception to your use of Vista. June 2018 as the final end of life date for Firefox support on Windows XP and Vista.

Suggest clear your cache and cookies and give your self a scan to feel comfortable : https://www.malwarebytes.com/

Please let us know if this solved your issue or if need further assistance.

HI, I wish, Bahamas ......ah,, heck, it is summer in BC Sorry no Mozilla Firefox is not controlling access to your Bank of Montreal M/C. Yes it could be what is happening with your Merchant and Bank. It could also be taking exception to your use of Vista. June 2018 as the final end of life date for Firefox support on Windows XP and Vista. *https://blog.mozilla.org/futurereleases/2017/10/04/firefox-support-for-windows-xp-and-vista/ Suggest clear your cache and cookies and give your self a scan to feel comfortable : https://www.malwarebytes.com/ Please let us know if this solved your issue or if need further assistance.
Shadow110 1072 solutions 14836 answers

Separate Security Issue of grave importance update your Flash 16.0 r0 by removing it as it is too old and uninstall with : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Reinstall : Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

There are also errors in your Video Card Drivers adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family that could cause issues : BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name':

Separate Security Issue of grave importance update your Flash 16.0 r0 by removing it as it is too old and uninstall with : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Reinstall : Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> There are also errors in your Video Card Drivers adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family that could cause issues : BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_INTEL_14', u'type': u'env'}], u'name': *https://www.intel.com/content/www/us/en/support/detect.html
FredMcD
  • Top 10 Contributor
4307 solutions 60481 answers

What is the exact error message? This could be a certificate issue.

What is the exact error message? This could be a certificate issue.

Question owner

Pkshadow said

HI, I wish, Bahamas ......ah,, heck, it is summer in BC Sorry no Mozilla Firefox is not controlling access to your Bank of Montreal M/C. Yes it could be what is happening with your Merchant and Bank. It could also be taking exception to your use of Vista. June 2018 as the final end of life date for Firefox support on Windows XP and Vista. Suggest clear your cache and cookies and give your self a scan to feel comfortable : https://www.malwarebytes.com/ Please let us know if this solved your issue or if need further assistance.
''Pkshadow [[#answer-1115989|said]]'' <blockquote> HI, I wish, Bahamas ......ah,, heck, it is summer in BC Sorry no Mozilla Firefox is not controlling access to your Bank of Montreal M/C. Yes it could be what is happening with your Merchant and Bank. It could also be taking exception to your use of Vista. June 2018 as the final end of life date for Firefox support on Windows XP and Vista. *https://blog.mozilla.org/futurereleases/2017/10/04/firefox-support-for-windows-xp-and-vista/ Suggest clear your cache and cookies and give your self a scan to feel comfortable : https://www.malwarebytes.com/ Please let us know if this solved your issue or if need further assistance. </blockquote>
cor-el
  • Top 10 Contributor
  • Moderator
17681 solutions 159964 answers

In Firefox 56+ the "Warn me when web sites try to redirect or reload the page" setting can no longer be found in Options/Preferences.

You can check this pref on the about:config page to enable or disable this feature

In Firefox 56+ the "Warn me when web sites try to redirect or reload the page" setting can no longer be found in Options/Preferences. You can check this pref on the <b>about:config</b> page to enable or disable this feature *http://kb.mozillazine.org/accessibility.blockautorefresh