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Why can't I connect to wellknown charity websites eg Unicef, Compassion in World Farming, etc? it is most frustrating.

Posted

I've always been able to donate to charities fairly easily online, but keep getting the "insecure host" message. Surely these are well-known charities that presumably run secure websites. I now have FSecure to protect my laptop and phone; could it be that? My brother says I need someting like FSecure, my son says Firefox alone should be enough. Don't know! Thanks S Peach (UK)

I've always been able to donate to charities fairly easily online, but keep getting the "insecure host" message. Surely these are well-known charities that presumably run secure websites. I now have FSecure to protect my laptop and phone; could it be that? My brother says I need someting like FSecure, my son says Firefox alone should be enough. Don't know! Thanks S Peach (UK)

Chosen solution

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers

What is the exact error message?

Please provide public link(s) (no password) that we can check out. No Personal Information Please !

What is the exact error message? Please provide public link(s) (no password) that we can check out. '''No Personal Information Please ! '''

Question owner

https://www.unicef.org.uk/

https://www.ciwf.org.uk/

Secure Connection Failed

An error occurred during a connection to www.ciwf.org.uk. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

This is an example.

Thanks, Sue P

https://www.unicef.org.uk/ https://www.ciwf.org.uk/ Secure Connection Failed An error occurred during a connection to www.ciwf.org.uk. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites This is an example. Thanks, Sue P

Question owner

suepeach said

https://www.unicef.org.uk/ https://www.ciwf.org.uk/ Secure Connection Failed An error occurred during a connection to www.ciwf.org.uk. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites This is an example. Thanks, Sue P
''suepeach [[#answer-1115348|said]]'' <blockquote> https://www.unicef.org.uk/ https://www.ciwf.org.uk/ Secure Connection Failed An error occurred during a connection to www.ciwf.org.uk. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites This is an example. Thanks, Sue P
Shadow110 1072 solutions 14836 answers

Hi, if you have been to these sites before please clean your cache and cookies as these sites are now using a different Certificate than they were before.

You can also try going into Fsecure settings if possible and putting these sites into trusted by adding the web address.

Also check with Fsecure https://community.f-secure.com/ forum to see if other users are having issues with current version. Also please update yours.

I find nothing wrong with the sites myself. Please let us know if need help still after checking the above out. Thank You.

Hi, if you have been to these sites before please clean your cache and cookies as these sites are now using a different Certificate than they were before. You can also try going into Fsecure settings if possible and putting these sites into trusted by adding the web address. Also check with Fsecure https://community.f-secure.com/ forum to see if other users are having issues with current version. Also please update yours. I find nothing wrong with the sites myself. Please let us know if need help still after checking the above out. Thank You.

Question owner

I wouldn't have a clue how to clean cache and cookies! This is the problem, as soon as things go wrong you need to be a real tecchie. I am not, I just expect it to work. I'll ask my brother. Thanks

PS. I went into FSecure and changed something slightly (fingers were crossed it wouldn't make the problem worse). It seems to have worked; I can now ask it to allow the sites, which it wouldn't before.

Thank you for trying to help me.

Sue

I wouldn't have a clue how to clean cache and cookies! This is the problem, as soon as things go wrong you need to be a real tecchie. I am not, I just expect it to work. I'll ask my brother. Thanks PS. I went into FSecure and changed something slightly (fingers were crossed it wouldn't make the problem worse). It seems to have worked; I can now ask it to allow the sites, which it wouldn't before. Thank you for trying to help me. Sue

Modified by suepeach

FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message http://kb.mozillazine.org/Error_loading_websites
FredMcD
  • Top 10 Contributor
4256 solutions 59602 answers

Chosen Solution

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

* Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * '''Cookies; ''' [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * '''Cache; ''' [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}