X
Tap here to go to the mobile version of the site.

Support Forum

Hi Firefox team, I m getting problem in using html2canvas in Firefox while it's working fine in Chrome.

Posted

I have used Html2canvas function in jQuery to get the screenshot of my customized product. but the screenshot captured in firefox is not properly captured otherwise in Google Chrome , It's working perfect. please help me i'm in trouble.

I have used Html2canvas function in jQuery to get the screenshot of my customized product. but the screenshot captured in firefox is not properly captured otherwise in Google Chrome , It's working perfect. please help me i'm in trouble.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Shadow110 1072 solutions 14836 answers

Hi, separate security issue, please update your Flash 27.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Note : Updating can fix other issues as has surprised me 2x's today.

Hi, not sure what you are doing here : Is there a reason not using Firefox Screenshots https://support.mozilla.org/en-US/kb/firefox-screenshots

Is it your web page with code on it ? If so supply URL please. Also if your page just because it displays in Chrome/Edge does not mean the code is correct : W3C.org Who make the rules for web code. HTML https://validator.w3.org/ CSS https://jigsaw.w3.org/css-validator/ and https://validator.w3.org/i18n-checker/

Please expand on your issue if I am off here.

Hi, separate security issue, please update your Flash 27.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Note : Updating can fix other issues as has surprised me 2x's today. Hi, not sure what you are doing here : Is there a reason not using Firefox Screenshots https://support.mozilla.org/en-US/kb/firefox-screenshots Is it your web page with code on it ? If so supply URL please. Also if your page just because it displays in Chrome/Edge does not mean the code is correct : W3C.org Who make the rules for web code. HTML https://validator.w3.org/ CSS https://jigsaw.w3.org/css-validator/ and https://validator.w3.org/i18n-checker/ Please expand on your issue if I am off here.

Question owner

hello, thanks for your response, I am a web developer. i need to capture the image of the customized bottle. i want to capture it automatically without any user's effort. so that we come to know that what kind of product user wants. the function html2canvas is taking exact screenshot of user's customization. but firefox doesn't.

hello, thanks for your response, I am a web developer. i need to capture the image of the customized bottle. i want to capture it automatically without any user's effort. so that we come to know that what kind of product user wants. the function html2canvas is taking exact screenshot of user's customization. but firefox doesn't.