Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I fix/repair my 'Firefox Profile?'

  • 2 replies
  • 1 has this problem
  • 780 views
  • Last reply by cor-el

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message.

What must I do to fix or the problem? Thx, Pete T.

I tried a Firefox update due to slow running; when it didn't work, I stopped it and deleted all FF files. On download (many attempts), all appears to go well until I get a "Your FF profile cannot be located. It may be missing or inaccessible." message. What must I do to fix or the problem? Thx, Pete T.

Chosen solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.

Read this answer in context 👍 0

All Replies (2)

Chosen Solution

You will have to use the Profile Manager to create a new default profile. Apparently you removed the profile folder, but left profiles.ini that still has your previously used profile.