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What do I do if my bookmarks in Firefox have "disappeared" on one of my computers, but they still exist and can be used on my two other computers?

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I found all bookmarks gone on both my work computers, but after updating firefox, they reappeared on one of the computers. After updating a couple of times, the other computer still shows no Bookmark toolbar and gives me a blank "library" page when I click on "show all bookmarks" or "Unsorted Bookmarks" from the menu bar. I can click on the star and still get the save bookmark popup, but I have no idea where that saved webpage gets saved to as it never shows up again. I also use Firefox on my home computer, but have had no problems with my bookmarks there.

I found all bookmarks gone on both my work computers, but after updating firefox, they reappeared on one of the computers. After updating a couple of times, the other computer still shows no Bookmark toolbar and gives me a blank "library" page when I click on "show all bookmarks" or "Unsorted Bookmarks" from the menu bar. I can click on the star and still get the save bookmark popup, but I have no idea where that saved webpage gets saved to as it never shows up again. I also use Firefox on my home computer, but have had no problems with my bookmarks there.
Attached screenshots

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 18.11.20036
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.92.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Shockwave Flash 29.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • 5.1.50901.0
  • VLC media player Web Plugin 2.0.6

Application

  • Firefox 47.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0
  • Support URL: https://support.mozilla.org/1/firefox/47.0.2/WINNT/en-US/

Extensions

  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Websense Helper 1.0 (websensehelper@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 1497103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedMismatchedVersion']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 8-9-2011
  • driverDate2:
  • driverVersion: 8.15.10.2476
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedMismatchedVersion']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'blockedMismatchedVersion']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 1072 solutions 14836 answers

Hi, not sure of your issue please always :

Stick some bookmarks back in and see if they disappear again. Mouse to top of the browser and Right Click then Check Bookmark Tool Bar to see if it returns. Please look here to see if you have 2 Profiles :

Hi, not sure of your issue please always : *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Stick some bookmarks back in and see if they disappear again. Mouse to top of the browser and Right Click then Check Bookmark Tool Bar to see if it returns. Please look here to see if you have 2 Profiles : *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data