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was able to login my prudential account before this weekend but I can't now. (Able to get in on Chrome) says site temporarily down.

  • 4 replies
  • 1 has this problem
  • 99 views
  • Last reply by Happy112

gman57
gman57

Never changed anything. Able to get in with different browser. The" Site temporarily not available at this time" is actually from the prudential web site.

Never changed anything. Able to get in with different browser. The" Site temporarily not available at this time" is actually from the prudential web site.

Chosen solution

gman57 said

Never changed anything. Able to get in with different browser. The" Site temporarily not available at this time" is actually from the prudential web site.

The site is not down right now, but would you please take a look at this page and scroll down to 'Can't access Prudential - Troubleshooting Instructions' :

http://www.isitdownrightnow.com/prudential.com.html

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All Replies (4)

Happy112
Happy112

Chosen Solution

gman57 said

Never changed anything. Able to get in with different browser. The" Site temporarily not available at this time" is actually from the prudential web site.

The site is not down right now, but would you please take a look at this page and scroll down to 'Can't access Prudential - Troubleshooting Instructions' :

http://www.isitdownrightnow.com/prudential.com.html

FredMcD
FredMcD

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.140

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

gman57
gman57 Question owner

Happy112 said

gman57 said
Never changed anything. Able to get in with different browser. The" Site temporarily not available at this time" is actually from the prudential web site.

The site is not down right now, but would you please take a look at this page and scroll down to 'Can't access Prudential - Troubleshooting Instructions' :

http://www.isitdownrightnow.com/prudential.com.html

clearing the cache did it thanks

Happy112
Happy112

gman57 said

clearing the cache did it thanks

Thank you for letting us know - might be very helpful to others with the same problem  !