Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HeLp!!! The earlier version of Fifefox supports "Live Connect" but the 3.6 doesn't. I need to downgrade my FireFox to an earlier version for my online classes. I'm desperate because I was supose to start class 10 days ago and cant. Please, help....

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by DaveRo

more options

I looked in Firefox properties to find what I Firefox i am using and it shows the following:

             The Firefox File version is: 1.9.2.3951
             The File Name is:  1.9.2.12
             The Product Version is:  3.6.12 

My problem is this: The company I work for "Prudential R.E." has online training courses. I can't access it because I get the following message: "You cannot play the learn 2 course content with this version of netscape" because it has no live connect support"

The training center for Prudential told me this: ""Currently the LearnCenter does not support Firefox 3.6 but does support the earlier versions and this could be the issue.""

How do I get the earlier version of Firefox? And if I can get the earlier version of Firefox. "How do I fix this problem? Do I uninstall all of Firefox and then reinstall the earlier version if I can get access to a download of it somewhere?

Please Help... Thanks

I looked in Firefox properties to find what I Firefox i am using and it shows the following: The Firefox File version is: 1.9.2.3951 The File Name is: 1.9.2.12 The Product Version is: 3.6.12 My problem is this: The company I work for "Prudential R.E." has online training courses. I can't access it because I get the following message: "You cannot play the learn 2 course content with this version of netscape" because it has no live connect support" The training center for Prudential told me this: ""Currently the LearnCenter does not support Firefox 3.6 but does support the earlier versions and this could be the issue."" How do I get the earlier version of Firefox? And if I can get the earlier version of Firefox. "How do I fix this problem? Do I uninstall all of Firefox and then reinstall the earlier version if I can get access to a download of it somewhere? Please Help... Thanks

All Replies (1)

more options

It seems you need to update Java on your computer. See this https://jdk6.dev.java.net/plugin2/#LIVECONNECT

You should be able to do that from the Windows control panel