Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few upgrades of windows 10. However, I can't use the Firefox in April 11th. 崩溃 ID: bp-3f323480-6994-4f4d-8aaf-ff8241180411

All Replies (1)

more options

Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 OS Windows 10 OS Version 10.0.16299

bp-3f323480-6994-4f4d-8aaf-ff8241180411 Signature: guard_dispatch_icall_nop

adsNet64.dll = ADSafe 64 Bit Net Hook Library = Shanghai Damo Network Sci. & Tech. Co. Ltd

VCRUNTIME140.dll = Microsoft Visual C++

Update the AdSafe program. If the problem continues, disable it.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: Win XP:

Wiki - Windows 10 System File Check