Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmark star not working

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

The bookmark star is there but nothing happens when I push it. I can not bookmark anything. I have uninstalled and reinstalled. What is the problem? Google chrome works but I like firefox better. I added a bookmark extension and still nothing. Please help.

The bookmark star is there but nothing happens when I push it. I can not bookmark anything. I have uninstalled and reinstalled. What is the problem? Google chrome works but I like firefox better. I added a bookmark extension and still nothing. Please help.

All Replies (1)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.