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Bookmarks are not syncing

Posted

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts.

On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks.

I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks.

I checked the logs - there are none.

Is there a fix for this?

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts. On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks. I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks. I checked the logs - there are none. Is there a fix for this?

Chosen solution

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

Shadow110 1072 solutions 14836 answers
This is all I have on Sync : *https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer *https://support.mozilla.org/en-US/products/firefox/sync *https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox *https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips *https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts Someone will get to you I would think by Monday. Please reply back and I have also added escalate this question.
Shadow110 1072 solutions 14836 answers

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or ..... It needs to go through another process of reporting and of .....

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or ..... It needs to go through another process of reporting and of .....

Chosen Solution

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.

''Pkshadow [[#answer-1098075|said]]'' <blockquote> Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or ..... </blockquote> I don't quite understand this! Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.