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How can i unlock my sync account ?

Posted

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17413 solutions 157282 answers

Chosen Solution

See: *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Helpful Reply

Thank you for this Link.

As proposed in it, I've waited 24h and retried successfully :)
Thank you for this Link. As proposed in it, I've waited 24h and retried successfully :)