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I am on a one year old mac and having issue that many are, with green screens on facebook, you tube etc. Is firefox coming up with an update to fix this?

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I am on a one year old mac and having issue that many are, with green screens on facebook, you tube etc. Is firefox coming up with an update to fix this?

I am on a one year old mac and having issue that many are, with green screens on facebook, you tube etc. Is firefox coming up with an update to fix this?

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0

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FredMcD
  • Top 10 Contributor
4269 solutions 59864 answers

What's your computer system and Firefox version?

See if this helps;

Type in the address bar about:config (press Enter) (promise to be careful if asked) Type in the search bar and look for the preference : media.wmf.dxva.d3d11.enabled And set its value to false. After, restart Firefox.

If this does not help, change this back.


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

What's your computer system and Firefox version? See if this helps; Type in the address bar '''about:config''' (press Enter) (promise to be careful if asked) Type in the search bar and look for the preference : '''media.wmf.dxva.d3d11.enabled ''' And set its value to false. After, restart Firefox. If this does not help, change this back. ----------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?