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When I type a url or click an icon either nothing happens or it goes to a blank page. What should I do?

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  • Last reply by FredMcD

perrydragon
perrydragon
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I tried uninstalling and reinstalling Firefox but that didn't help. Also ran a virus scan and didn't find anything.

I tried uninstalling and reinstalling Firefox but that didn't help. Also ran a virus scan and didn't find anything.

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FredMcD
FredMcD
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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?