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My printer won't work in Firefox but have no problem when using Internet Explorer. What to do?

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  • Last reply by Scribe

everydaywoman
everydaywoman
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I can print from anywhere using Internet Explorer, but Firefox has never allowed me to print. Keep getting message: 

"OOPS something went wrong.  We couldn't start your program."

I read online where someone advised to enter about:config in the location bar , press enter. Then in the filter textbox enter print then right click each remaining setting and select reset. Well, evidently that is old stuff because when you get to about:config, it is not set up with any filter textbox.

I'd like to change everything over to Firefox, but don't dare until I know I can print from it. HELP!

I can print from anywhere using Internet Explorer, but Firefox has never allowed me to print. Keep getting message: "OOPS something went wrong. We couldn't start your program." I read online where someone advised to enter about:config in the location bar , press enter. Then in the filter textbox enter print then right click each remaining setting and select reset. Well, evidently that is old stuff because when you get to about:config, it is not set up with any filter textbox. I'd like to change everything over to Firefox, but don't dare until I know I can print from it. HELP!

Chosen solution

Hi, sorry to hear you are having a printing problem; please see if anything here helps -

(In about:config the search box is at the top of the page, but you can just scroll down the alphabetical list instead).

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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Scribe
Scribe
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Chosen Solution

Hi, sorry to hear you are having a printing problem; please see if anything here helps -

(In about:config the search box is at the top of the page, but you can just scroll down the alphabetical list instead).

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!