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my system crashed. When I re-opened, Firefox lost all my history. Why didn't it retain all the tabs that were opened when the system crashed? Nothing shows.

Posted

Restore session didn't come up as an option. And so all my pages are lost. Why? History shows exactly nothing.

Restore session didn't come up as an option. And so all my pages are lost. Why? History shows exactly nothing.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:58.0) Gecko/20100101 Firefox/58.0

More Information

FredMcD
  • Top 10 Contributor
3685 solutions 50670 answers

If your system crashed, it may have corrupted the hard drive. Find a hard drive scanner/repair for your system.

If your system crashed, it may have corrupted the hard drive. Find a hard drive scanner/repair for your system.

Question owner

It didn't actually crash, I don't need a hard drive repair. It just re-booted itself. My Safari retained its history, but Firefox lost everything.

Please can you respond, thank you.

It didn't actually crash, I don't need a hard drive repair. It just re-booted itself. My Safari retained its history, but Firefox lost everything. Please can you respond, thank you.
FredMcD
  • Top 10 Contributor
3685 solutions 50670 answers

Helpful Reply

If the computer was not shut down properly, there can be corrupt files. Run a disk scan/repair.


As to getting your data back;

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

If the computer was not shut down properly, there can be corrupt files. Run a disk scan/repair. ----------------- As to getting your data back; Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
cor-el
  • Top 10 Contributor
  • Moderator
16467 solutions 148555 answers

What startup setting are you using/

"Show my windows and tabs from last time" is safest when it comes to restore a session after a crash or when Firefox otherwise didn't close properly.

What startup setting are you using/ "Show my windows and tabs from last time" is safest when it comes to restore a session after a crash or when Firefox otherwise didn't close properly.