Firefox crashes
Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229
Crash ID: bp-240d534c-9600-4050-8309-5ab831171229
Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229
it keep crashing even at start just after the page open it close fast
i dont have any problematic software this is a fresh win 10 (i do have IDM extension but i had it before without any problem) i did restart, reinstall and even deleted the folders none worked
Chosen solution
It looks like either a hardware acceleration issue or a font or font cache related issue. Maybe check your installed fonts if you recently installed new fonts.
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Product Firefox Release Channel release Version 57.0.3 Build ID 20171226083017 OS Windows 10 OS Version 10.0.16299
bp-1d7e3c12-901d-4529-9950-1e1991171229 bp-240d534c-9600-4050-8309-5ab831171229 Signature: ClientSideCacheContext::FindInSharedCache
This is for Sumo's Related Bugs 1417967 NEW --- Crash in ClientSideCacheContext::FindInSharedCache ++++++++++++++++++++++++++++++++++++++ bp-0bae0284-41fd-4fc9-815c-7fce61171229 Signature: FontFace::GetGlyphMetrics
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
They are still working on bug 1417967 trying to find the cause.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
When that works then try to disable hardware acceleration in Firefox.
- Options/Preferences -> General: Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available" - https://support.mozilla.org/en-US/kb/performance-settings
Close and restart Firefox after modifying the setting to make the change effective.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
FredMcD said
They are still working on bug 1417967 trying to find the cause. Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia
I cant even open it in safe mode or refresh it it will crash before anything start working in Firefox / but i didn't test this in the windows safe mode i will try it
cor-el said
Try to start Firefox in Safe Mode to see if that works.When that works then try to disable hardware acceleration in Firefox.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
Close and restart Firefox after modifying the setting to make the change effective. You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
- Options/Preferences -> General: Performance
remove checkmark: [ ] "Use recommended performance settings"
remove checkmark: [ ] "Use hardware acceleration when available"- https://support.mozilla.org/en-US/kb/performance-settings
The problem is Firefox do not stay open to try any of this!! and i did update my VGA driver which is a GTX 550 Ti it didn't help in this case
Chosen Solution
It looks like either a hardware acceleration issue or a font or font cache related issue. Maybe check your installed fonts if you recently installed new fonts.