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How to fix firefox 57.0.2 no sound problem?

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  • Last reply by Happy112

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I'm using firefox Firefox 57.0.2 and got no sound problem.When I'm trying to play any video or audio it's no sound.Got no sound problem in other browsers.How can i solve this issue?

I'm using firefox Firefox 57.0.2 and got no sound problem.When I'm trying to play any video or audio it's no sound.Got no sound problem in other browsers.How can i solve this issue?

All Replies (2)

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Chances are your sound is muted for Firefox only. Did you take a look at the What to do if Firefox won't play any sounds support article? If not please do so, and follow related / referenced articles provided there.

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Hi  !

This problem is caused by the latest Windows update.

Would you please take a look at this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1426719

And also :

https://www.onmsft.com/news/windows-10-insider-build-17063-breaks-audio-in-firefox

Maybe you'd like to post on the Microsoft support forum and ask them when this will be fixed :

https://answers.microsoft.com/windows