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Firefox refresh deleted all my passwords and cookies...how do I get them back?

Posted

When I did the Firefox Refresh it cleared my entire browser history, bookmarks, logins, passwords, etc...how do I get these back and why would Mozilla create such an insidious button?

When I did the Firefox Refresh it cleared my entire browser history, bookmarks, logins, passwords, etc...how do I get these back and why would Mozilla create such an insidious button?

Chosen solution

To restore this data:

On the desktop you should see a folder called 'Old Firefox Data' open it and copy all the data by highlighting and selecting everything in that folder, then right click and select copy. Now open FIrefox. Head on over to about:profiles by typing it in your URL bar. Click on the Open Folder button under the Local Directory, not root. Then right click when inside the new profile folder and select paste. Then restart Firefox. You should now have all your previous bookmarks, and data back.

If this solved your problem, mark as solution.

Read this answer in context 5

Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

Mkll 314 solutions 1978 answers

Chosen Solution

To restore this data:

On the desktop you should see a folder called 'Old Firefox Data' open it and copy all the data by highlighting and selecting everything in that folder, then right click and select copy. Now open FIrefox. Head on over to about:profiles by typing it in your URL bar. Click on the Open Folder button under the Local Directory, not root. Then right click when inside the new profile folder and select paste. Then restart Firefox. You should now have all your previous bookmarks, and data back.

If this solved your problem, mark as solution.

To restore this data: On the desktop you should see a folder called ''''Old Firefox Data' '''open it and '''copy all the data by highlighting and selecting everything in that folder, then right click and select copy.''' Now open FIrefox. Head on over to '''about:profiles''' by typing it in your URL bar. Click on the '''Open Folder button under the Local Directory''', not root. Then '''right click when inside the new profile folder and select paste.''' Then''' restart Firefox.''' You should now have all your previous bookmarks, and data back. If this solved your problem, mark as solution.

Modified by Mkll

Helpful Reply

Thank You...perfect...now why would Mozilla/Firefox do that?

Thanks again

Thank You...perfect...now why would Mozilla/Firefox do that? Thanks again
Barrys6544 0 solutions 2 answers

Why does your refresh instructions say that it will save the passwords when people have to go through these gyrations to get them back? In the future, please be upfront so us users know what's going on.

Why does your refresh instructions say that it will save the passwords when people have to go through these gyrations to get them back? In the future, please be upfront so us users know what's going on.