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Blank Page opening a site

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today i had a problem with a site , when i write it and press enter the site load for a second and stay a blank page like the site can't load , this happened to me on past too but get fixed by itself but today is all the day the site not load here a screenshot for example https://i.imgur.com/XBdfAbv.jpg , i already tried clear cache - cookies , and is still the same , hope someone know how fix this problem...thanks

today i had a problem with a site , when i write it and press enter the site load for a second and stay a blank page like the site can't load , this happened to me on past too but get fixed by itself but today is all the day the site not load here a screenshot for example https://i.imgur.com/XBdfAbv.jpg , i already tried clear cache - cookies , and is still the same , hope someone know how fix this problem...thanks
Shadow110 1072 solutions 14836 answers

You are running a unsupported browser. All help has failed it is time to move to a supported browser.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

52.5.2 ESR. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Before this moves to a page 2 of support do the above. This is wrong trying to get ver 43 working.

Please let us know if this solved your issue or if need further assistance.

You are running a unsupported browser. All help has failed it is time to move to a supported browser. uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles 52.5.2 ESR. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ <b>Note : Legacy Extensions will be deleted or removed in any version update after May 2018</b>. Before this moves to a page 2 of support do the above. This is wrong trying to get ver 43 working. Please let us know if this solved your issue or if need further assistance.

Question owner

i already tried new version , i don't like them and i'm a bit tired of people asking me to upgrade , sorry... also now i need stop the upgrade prompt again after tried new profile.... btw on another pc with firefox 43 site load so is not firefox outdated fault , there's maybe something else but don't know exactly what , if is possible , i need help for this version to work and load that site and seems is the only site that no longer load , i think the new profile is like unistalling and reinstalling since everything on new profile is new , please let me know if there is anything else i can do , thanks

p.s. where i can find the system clean up , hope also it will not delete something important too...

i already tried new version , i don't like them and i'm a bit tired of people asking me to upgrade , sorry... also now i need stop the upgrade prompt again after tried new profile.... btw on another pc with firefox 43 site load so is not firefox outdated fault , there's maybe something else but don't know exactly what , if is possible , i need help for this version to work and load that site and seems is the only site that no longer load , i think the new profile is like unistalling and reinstalling since everything on new profile is new , please let me know if there is anything else i can do , thanks p.s. where i can find the system clean up , hope also it will not delete something important too...

Modified by Lanselot

Question owner

seems the disk cleanup is only for windows 7 and later or at least is what io readed on google...

seems the disk cleanup is only for windows 7 and later or at least is what io readed on google...

Question owner

anyone found a solution ?

anyone found a solution ?

Question owner

cor-el said

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

i've tried open web console through the site opened with google translate since on the normal site blanked no show anything but on the site opened on google translate with basic graphycs 2 errore are shown , hope this can help to solve this problem , here a screenshot https://i.imgur.com/rjKVC0U.jpg

''cor-el [[#answer-1051056|said]]'' <blockquote> You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content. *https://developer.mozilla.org/en/Tools/Web_Console </blockquote> i've tried open web console through the site opened with google translate since on the normal site blanked no show anything but on the site opened on google translate with basic graphycs 2 errore are shown , hope this can help to solve this problem , here a screenshot https://i.imgur.com/rjKVC0U.jpg
cor-el
  • Top 10 Contributor
  • Moderator
17479 solutions 157964 answers

I only see that some items are blocked by Tracking Protection meaning that you probably are in Private Browsing mode or have enabled this feature yourself.

I only see that some items are blocked by Tracking Protection meaning that you probably are in Private Browsing mode or have enabled this feature yourself.

Question owner

the red one and the blue one are not from tracking protection ( i mean the errror : permission denied to acess properly "gtcomm" and reference error : ips is not defined ) and those have not the " protezione antitracciamento " string that is in italian the tracking protection , hope this help for find solution ....

the red one and the blue one are not from tracking protection ( i mean the errror : permission denied to acess properly "gtcomm" and reference error : ips is not defined ) and those have not the " protezione antitracciamento " string that is in italian the tracking protection , hope this help for find solution ....

Question owner

anyone found a solution ?

anyone found a solution ?

Question owner

eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer

eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer
Shadow110 1072 solutions 14836 answers

Lanselot said

eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer
  • Your right, as solution given and you do not like the browser.
  • This question has been asked and answered,

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Loose nothing. Only in a Refresh do you loose.

NEW PROFILE

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

  • Thank You for Contacting Mozilla Support Forum
''Lanselot [[#answer-1053702|said]]'' <blockquote> eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer </blockquote> *Your right, as solution given and you do not like the browser. *This question has been asked and answered, uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Loose nothing. Only in a Refresh do you loose. NEW PROFILE Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files. *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *Thank You for Contacting Mozilla Support Forum

Question owner

Pkshadow said

Lanselot said
eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer
  • Your right, as solution given and you do not like the browser.
  • This question has been asked and answered,

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Loose nothing. Only in a Refresh do you loose.

NEW PROFILE

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files.

  • Thank You for Contacting Mozilla Support Forum

Lanselot said

ok i tried a new profile and still site not load , what to do now , please let me know , thanks...hope i not have to unistall and reinstall firefox....

i will try reinstallation hope to really no lose anthing and that this will work...thanks

''Pkshadow [[#answer-1054017|said]]'' <blockquote> ''Lanselot [[#answer-1053702|said]]'' <blockquote> eventually unistalling and re-installing firefox will save my profile folder ? and if yes when installed firefox again will it load this profile ? what things i will lose unistalling firefox ? hope to get answer for these questions at least since in this days my topic got ignored....thanks if answer </blockquote> *Your right, as solution given and you do not like the browser. *This question has been asked and answered, uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Loose nothing. Only in a Refresh do you loose. NEW PROFILE Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. Never work with original files. *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox *Thank You for Contacting Mozilla Support Forum </blockquote> ''Lanselot [[#answer-1051768|said]]'' <blockquote> ok i tried a new profile and still site not load , what to do now , please let me know , thanks...hope i not have to unistall and reinstall firefox.... </blockquote> i will try reinstallation hope to really no lose anthing and that this will work...thanks