Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Loaded Firefox today and instead of my saved session there was a page welcoming me to the new FF. In settings,"restore previous session" was grayed out.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by krossano

more options

Loaded Firefox today and instead of my saved session there was a page welcoming me to the new FF. I went to "settings" in order to restore my previous session but "restore previous session" was grayed out.

It seems that my previous session, and other sessions were lost or de-linked from the settings menu when the new version of Firefox was loaded. My hope is that the necessary files exist to reload my previous sessions manually.

As a side note, the old "Firefox" button also disappeared from the upper LH corner. Can that be brought back?

Loaded Firefox today and instead of my saved session there was a page welcoming me to the new FF. I went to "settings" in order to restore my previous session but "restore previous session" was grayed out. It seems that my previous session, and other sessions were lost or de-linked from the settings menu when the new version of Firefox was loaded. My hope is that the necessary files exist to reload my previous sessions manually. As a side note, the old "Firefox" button also disappeared from the upper LH corner. Can that be brought back?

All Replies (2)

more options

Hi have you tried updating to firefox 57.0.1 ? Could possibly solve the problem.

Could you go to C:\Users\(yournamehere)\AppData\Local\Mozilla and C:\Users\(yournamehere)\AppData\Roaming\Mozilla and check that all the folders are there? Both folders total size should be over 50mb.

If it's not then it's possible your installation did a clean install?

more options

I found the sessionbackups folder which contains a few files named as:

tabmix_sessions-[date].rdf

I'm pretty sure that these contain the session information needed, but I don't know how to use these to revive a previous session. Can you help with that?