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Opening new tab (firefox 57.0) causing BSOD in Win 10 with BAD_POOL_CALLER code

Posted

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've added new Monitor (Dell U2417HJ) to my setup. I've done driver check/updating using Driver Easy, but BSOD still occurs. Next, I installed BlueScreenView to scan the *.dmp file. It shows that last crash was caused by tcpip.sys driver. Here is a link to my *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHYuADV-JbCiQYme Any help would be appreciated.

Hi, as topic suggest I?m having BSOD crashes recently. They occur almost every time I'm opening a new tab on new firefox quantum (57.0). Other than that recently I've added new Monitor (Dell U2417HJ) to my setup. I've done driver check/updating using Driver Easy, but BSOD still occurs. Next, I installed BlueScreenView to scan the *.dmp file. It shows that last crash was caused by tcpip.sys driver. Here is a link to my *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHYuADV-JbCiQYme Any help would be appreciated.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
https://answers.microsoft.com/en-us/windows/forum/all/bsod-bad-pool-caller/23ca33f8-3cad-4365-900f-07dfd274b1c5

Question owner

Found solution on MSDN site. Was told to try to uninstall OpenVPN and it seems that was causing my BSOD's. Will keep an eye in future for this.

Found solution on MSDN site. Was told to try to uninstall OpenVPN and it seems that was causing my BSOD's. Will keep an eye in future for this.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.

Question owner

Unfortunately, the BSOD problem still persists. New *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHmRC-HQ0rMLpQtO . I've uninstalled OpenVPN and at first didn't have BSOD's when using firefox. But today it happened again :( this time it took opening 4 tabs rather than a new one. Any suggestions? Thanks in advance.

Unfortunately, the BSOD problem still persists. New *.dmp file: https://1drv.ms/u/s!ArPqFGF0mm6qmHmRC-HQ0rMLpQtO . I've uninstalled OpenVPN and at first didn't have BSOD's when using firefox. But today it happened again :( this time it took opening 4 tabs rather than a new one. Any suggestions? Thanks in advance.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

As this may be a system problem, you should also ask here;

https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10


Let us know what happens.

As this may be a system problem, you should also ask here; https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10 Let us know what happens.