I am 22 years old. I tried to make an account but it says I can't due to "certain age requirement"? It won't let me go back to see if I mistyped...
Firefox has locked me out from creating an account. I believe one of my keys stuck and I accidentally typed in that I was 2 instead of 22. This happens sometimes. Unfortunately I didn't notice until after I hit submit. Now whenever I try to create an account it gives me a message saying I am not allowed to to certain age requirements. I cannot go back and correct my mistake. I swear I am not secretly a 2 year old. I can show you my id to prove it. And I'm pretty sure the issue is due to a typo. Because if I am allowed to drink I am pretty sure I am allowed to have an internet account XD
Chosen solution
Did you try to close and restart Firefox?
That would normally be sufficient to reset a wrongly entered age.
Read this answer in context 👍 0All Replies (3)
No idea where making the account.
Use another name or email address what ever it rejecting you on. Make a Gmail/yahoo or what ever, I know yahoo can make aliases in a existing account.
Nobody has much answers for Sync if that is what you were doing. Only send once, do not click more than once or it terminates. Some info here if is sync : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq as said do not send or click and deff wait till get email.
Please let us know if this solved your issue or if need further assistance.
Assuming that you are referring to creating a new Firefox Account:
- Try clearing your cookies for https://accounts.firefox.com/ and try again.
- Or wait 24 hours and try again.
Chosen Solution
Did you try to close and restart Firefox?
That would normally be sufficient to reset a wrongly entered age.