Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since I downloaded firefox my display driver on my pc seems to have difficulties while signed into facebook

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Shadow110

more options

it would seem that since Ive downloaded Firefox Im having issues on Facebook...my display driver seems to malfunction but recover straight away..from what Ive noticed it only seems to be doing it on Facebook...Ive checked and my display driver is up to date and although I just recently switched from Chrome to Firefox I never had this issue with Chrome...so Im wondering if there is an issue with Facebook and the version of Firefox I have!?

it would seem that since Ive downloaded Firefox Im having issues on Facebook...my display driver seems to malfunction but recover straight away..from what Ive noticed it only seems to be doing it on Facebook...Ive checked and my display driver is up to date and although I just recently switched from Chrome to Firefox I never had this issue with Chrome...so Im wondering if there is an issue with Facebook and the version of Firefox I have!?

All Replies (1)

more options

The issue is that your Video Card Drivers for your AMD Radeon HD 7560D were last updated driverDate: 9-10-2013 and the internet, web pages, HTML5 video and list grows is more advanced than 2013.

Since this is a laptop and older but has a HD 7xxx card ( I have a HD 7xxx card but not D) Needs to be updated badly. Usually a Laptop comes with update software on it. Should have been used.

Only other way is to use this https://support.amd.com/en-us/download and hope auto detect finds you a more up to date driver. This will cure the issues you are having as there is a couple of errors in your drivers shown by info sent.

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Please let us know if this solved your issue or if need further assistance.